Insight Pipeline is the easiest way to schedule research calls with your customers. Drop it on to your website and we'll automatically invite customers to book a research call with you. It seamlessly syncs with Google Calendar. Product teams love it.
Hey everyone! I’m Fraser, one of the makers of Insight Pipeline. 👋
We created Insight Pipeline to help makers and product teams unearth meaningful insight through authentic customer conversations.
People often ask why we built Insight Pipeline. Here’s the short story…
I’ve worked in product teams across many different companies: startups, mega-corps and everything in between. In every case, learning the customers’ real stories was where the insights lay. Those insights helped us build better products for both our current customers and new ones.
Product discovery calls are fascinating. You learn a lot about the lives of your customers. And when my team didn't have these authentic research conversations, we had a tendency to go off in the wrong direction, spending time building features that weren't helpful and no one wanted. Despite their importance, teams don’t conduct enough product discovery calls.
When I came across Teresa Torres’ continuous product discovery approach, it made sense to me. She advocates for speaking to your customers regularly, on a cadence.
We all know we should talk to customers. It’s cliché. But product teams still shy away from frequent customer conversations because finding customers willing to talk and scheduling time with them is frustrating.
We’d reach out to customers. Many wouldn’t acknowledge our requests. Some were even annoyed that we disturbed them. Others were too busy.
Response rates are low, and it’s no surprise. Most approaches feel spammy. Customers already receive hundreds of forgettable emails a week, so why add to their endless inbox?
I searched for a tool to help me with this. But there wasn’t one out there.
The idea for Insight Pipeline came from that frustration. Let’s automate the process of speaking with customers. Let’s allow customers to opt-in. Let’s get around company gatekeepers monopolising customer relationships. Let’s move away from mass spammy emails. Let’s make customer conversations a regular part of our working week.
Thank you for reading. We're offering a massive PH discount for people to try Insight Pipeline out.
Peace ✌️
@fraserdeans Congratulations on the launch of Insight Pipeline! Your product's focus on facilitating authentic customer conversations is a valuable approach. To enhance its appeal, consider emphasizing what sets Insight Pipeline apart from other customer feedback tools. How does Insight Pipeline ensure a less spammy and more engaging experience for users compared to traditional email outreach? I'm curious about your plans for future iterations and how you'll continue to innovate in this space.
"Talk to customers" most founders skip this, may be because it kick them off from their POV but nonetheless one of the most critical thing to do.
This tool appears to streamline the data analysis process effectively. It’s great for quickly converting complex datasets into clear, actionable insights.
This tool seems solid for simplifying data workflows. I appreciate how it organizes complex data into something more approachable.
Great job I apprecite the user-friendly interface makes tackling data projects much less intimidating.
Fraser, this is such a great concept! I completely relate to the struggle of scheduling customer research calls. It’s often a daunting task to get meaningful insights without feeling spammy, especially in today’s crowded inboxes. How exactly does Insight Pipeline reduce those response barriers?
Also, I’m curious about the integration with Google Calendar. Is it seamless enough to sync calls automatically once they get booked? Product teams definitely need regular customer conversations, and automating this process could be a game changer.
Do you have any stats on the average response rates or any user feedback so far? I’d love to see how it performs in real-world scenarios! Looking forward to trying it out!
I'm sure everyone can spin up a Calendly link, but what sets this apart is you can filter out just the right audience to talk to. I've a feeling that customers would also want to streamline this entire process - meeting recording, transcribing, analyzing, etc. Maybe even humanless, survey based "talk to your customer" flows too.
Congrats on the launch @fraserdeans and team!
Wow! This app is a game-changer for scheduling research calls with customers. Congratulations on such a user-friendly and efficient tool!
I’m inspired by this tool’s approach to data management. It’s nice to see a solution that simplifies data analysis without sacrificing depth. For those of us who need to handle data but aren’t experts, this looks like a handy solution.
I’ve been exploring this tool, and it’s impressive how it turns raw data into actionable insights with minimal fuss. The intuitive design is a big plus for those of us who aren’t data experts but need to make great decisions.
I like how this tool makes data analysis easy to understand and manage without needing a data science degree.
The Google Calendar integration is a must-have for me. I'm always juggling multiple calendars, so anything that can help simplify things is a win.
The 50% discount is a great incentive to try it out. I'll definitely give it a shot and see how it works for my team.
I love the idea of automatically inviting customers to book calls. I've been trying to find a better way to do this for ages.
I love how simple and effective this solution is. Dropping it onto the website and letting it handle bookings automatically takes so much pressure off teams.
Interesting solution! Speaking to users really is the best way to built what they really need. However getting them to engage and waste their time seems to be quite hard. Any ideas on how to boost response rates?
