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Hall

Slack & Discord alternative for customer communities

Marketing
Community

Hall is the new standard for customer communities. Unlike Slack or Discord, Hall is purpose-built for businesses. With support for unlimited members, infinite message retention, and a branded community site on your own domain that is SEO-optimized for growth.

Top comment

Howdy Product Hunters! 🤠 After hearing the frustrations of startups trying building customer communities on imperfect platforms like Slack, Discord, and Discourse, we’re thrilled to share Hall with y’all to try out and share your feedback. The world’s best software companies like HubSpot, Notion, Salesforce, Atlassian are building customer communities, often with custom or expensive tooling. Not only are these communities providing better experiences for customers, they’re also driving customer acquisition, simplifying support, boosting retention and loyalty, and delivering invaluable product insights. Through chatting with hundreds of community builders and startup operators, we learned that the platforms used by startups fail to deliver on the promise and potential of community, because: 🙁 They aren’t made for customer communities 🙁 Discussions aren’t retained or accessible publicly to search engines 🙁 Customers need to sign up or download an app to get access 🙁 They are difficult to use for B2B customers or have a poor UX 🙁 They own your data and can’t be customized or branded We’re building the new standard for customer communities from the ground up. With Hall, you can: 🌐 Create your own community site: think of it like your product Help Center but for your bringing customers together, hosted on your own subdomain. 💬 Bring customers together: foster discussions around your product, market, or industry. 📈 Embed community in your product: automatically log your users into Hall with our simple JavaScript libraries for a frictionless experience. 🔎 SEO-ready to drive organic traffic: leverage customer-generated content about your product or market to acquire new customers and self-serve customer support. You can try Hall from today at https://usehall.com. We’d love to hear your feedback and any experiences you have to share with building customer communities for your startup!

Comment highlights

Congrats on launching Hall! As a Product Hunt enthusiast, I'm thrilled to see a dedicated solution for building customer communities. With its free tier and focus on SEO optimization, Hall has the potential to revolutionize how businesses connect with their customers. Can't wait to give it a try!

The idea is great and the product feels "good" to use like the apps it is trying to replace. I would say that the price is tad expensive for smaller companies - maybe there are some other ways (like the seat option) to "tax" larger companies. The $200/month for Custom domains seem well yea pricy :D Nice product overall!

This looks interesting but the pricing... you jump from free to $200 for 5 spaces then to $950 for 10 spaces?

I was blown away by the product demo, solves a pressing need, and it's beautifully crafted. Love what you're building here @kaiforsyth!

We've been testing the beta. It's got all the basics covered and is improving at an awesome pace. Can't wait to see where the product will be at in 6 months!

Great work on the launch Kai and Nathan 🔥 Modern startup communities are definitely painful right now so I can't wait to sign up and give Hall a try.

I really like this. I have a little side gig where I could definitely use Hall - I couldn't really find anything quite like this when I was researching options. Congrats on the launch - seems like a great plug and play option.

Great implementation in SEO genre, Kai. I'm looking for the best features I can use for SEO. CONGRATULATIONS on the launch.

This looks great 👏🏻 I’ve been looking for community software lately and this could be a nice fit. 💬

I like what it offers, and been looking for a service like this! Thinking about trying it out for my product. Are you planning to add SDK for Swift? I would love to have community embedded in my iOS & macOS app.

Great job, @kaiforsyth and @nateeo! The onboarding process and setup were a breeze. we're thoroughly enjoying the customization and overall experience. Excitedly looking forward to the upcoming feature releases. Keep up the fantastic work!

Hey Kai, It's great to see Hall stepping in to address the gap in the market for customer community platforms. The emphasis on SEO optimization and retaining discussions for easier access is quite forward-thinking. It seems like a game-changer for startups looking to foster engagement and loyalty without the technical or financial overhead. I'm curious, what inspired the most significant features you've implemented in Hall? Can't wait to see how it shapes the future of customer interactions! Cheers and best of luck with the launch!