Hall

Slack & Discord alternative for customer communities

Marketing

Community

Howdy Product Hunters! 🤠 After hearing the frustrations of startups trying building customer communities on imperfect platforms like Slack, Discord, and Discourse, we’re thrilled to share Hall with y’all to try out and share your feedback. The world’s best software companies like HubSpot, Notion, Salesforce, Atlassian are building customer communities, often with custom or expensive tooling. Not only are these communities providing better experiences for customers, they’re also driving customer acquisition, simplifying support, boosting retention and loyalty, and delivering invaluable product insights. Through chatting with hundreds of community builders and startup operators, we learned that the platforms used by startups fail to deliver on the promise and potential of community, because: 🙁 They aren’t made for customer communities 🙁 Discussions aren’t retained or accessible publicly to search engines 🙁 Customers need to sign up or download an app to get access 🙁 They are difficult to use for B2B customers or have a poor UX 🙁 They own your data and can’t be customized or branded We’re building the new standard for customer communities from the ground up. With Hall, you can: 🌐 Create your own community site: think of it like your product Help Center but for your bringing customers together, hosted on your own subdomain. 💬 Bring customers together: foster discussions around your product, market, or industry. 📈 Embed community in your product: automatically log your users into Hall with our simple JavaScript libraries for a frictionless experience. 🔎 SEO-ready to drive organic traffic: leverage customer-generated content about your product or market to acquire new customers and self-serve customer support. You can try Hall from today at https://usehall.com. We’d love to hear your feedback and any experiences you have to share with building customer communities for your startup!