Feedback. will transform customer insights into actionable data, focusing on what truly matters to your customers. Designed for business owners, it aids in making better decisions, being proactive, and saving significant operational time.
Leveraging nearly two and a half years of experience at Expedia and a strong passion for the AI revolution, we have created an innovative solution to empower hotel and restaurant owners to excel in their reviews. Our AI-driven review platform offers a comprehensive analysis and trend discovery tool, designed to enhance business performance while reducing costs.
The team and I have been working hard to create a platform that provides owners with an in-depth understanding of customer perceptions, enabling them to take proactive steps with AI-generated improvement suggestions. By offering both an overview and detailed insights, we help businesses identify key areas for enhancement, ultimately improving their scores and overall customer sentiment.
Currently, we are collaborating with ten hotels and restaurants in a test phase to gather valuable feedback and refine our product.
We have numerous upcoming enhancements in our backlog:
- particularly focusing on improving our AI capabilities. These enhancements will enable the AI to process more comprehensive information about hotels, including the analysis of internal surveys.
- We are working towards transforming the software into a fully automated SaaS platform, ensuring a seamless and effortless experience for all owners.
- Create automated reports that provide managers and owners with an overview of sentiment performance over specified periods, such as yearly or quarterly. These reports can be easily shared with the team, offering valuable insights into trends and overall sentiment.
We welcome your thoughts and feedback (on Feedback!). If you’re interested in joining our journey, please don't hesitate to reach out !
With such a generic product name, I think the fact that it's been designed for hoteliers needs to be prominently in the headline, not in the sub-headline.
From the headline, I'm not sure what the benefit will be to me to get insights on feedback - insights like what?
Congratulations on your launch! The feature set looks impressive and addresses key user needs. Can't wait to try it out.
Very interesting! 🔥 I can relate to how this would save businesses valuable time and help them make informed decisions.
not a big fan of the font on your page, but I understand the MVP! if you need affiliates we can hunt them for you > affiliatehunter.top
Excellent idea le V. , improving the service is critical for hotels to stand out from the competition.
With you product they can leverage data to take the best next decision.
Fantastic tool for any hotel or restaurant looking to boost customer satisfaction. Best of luck with the launch!
It sounds like a fantastic way for hotel and restaurant owners to boost customer satisfaction and streamline operations. I love the focus on detailed analysis and proactive improvement suggestions. The upcoming features, like automated reports and enhanced AI capabilities, are really exciting. Best of luck with the test phase.
Great to see AI being leveraged to help businesses understand customer sentiment better. How do you ensure the data privacy of the customers whose reviews are being analyzed?
I'm very glad to see people finally concern about their customers indeed!!!
Congrats on your launch!
Your work at Expedia has helped you make a tool that looks deeply into data to find trends is impressive!! The tool giving suggested improvements using AI is a cool feature that could really help businesses do better. But I'm curious that how do you make sure the AI suggestions are accurate and relevant? Also, the new features you plan to add sound promising, like making it fully automated software that people can use online, and adding automated reports on how people feel about things.
This seems like a powerful tool for understanding customer sentiment!
How does Feedback. differentiate itself from other sentiment analysis tools, and what kind of actionable insights can it provide?
Congrats on the launch!
About Feedback. on Product Hunt
“The AI powered navigator for customer sentiment analysis”
Feedback. launched on Product Hunt on June 25th, 2024 and earned 131 upvotes and 41 comments, placing #16 on the daily leaderboard. Feedback. will transform customer insights into actionable data, focusing on what truly matters to your customers. Designed for business owners, it aids in making better decisions, being proactive, and saving significant operational time.
Feedback. was featured in SaaS (41.6k followers), Artificial Intelligence (466.7k followers) and Tech (622k followers) on Product Hunt. Together, these topics include over 290.8k products, making this a competitive space to launch in.
Who hunted Feedback.?
Feedback. was hunted by Valentin Garnier. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Feedback. stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Valentin Garnier