The AI powered navigator for customer sentiment analysis
Feedback. will transform customer insights into actionable data, focusing on what truly matters to your customers. Designed for business owners, it aids in making better decisions, being proactive, and saving significant operational time.
Leveraging nearly two and a half years of experience at Expedia and a strong passion for the AI revolution, we have created an innovative solution to empower hotel and restaurant owners to excel in their reviews. Our AI-driven review platform offers a comprehensive analysis and trend discovery tool, designed to enhance business performance while reducing costs.
The team and I have been working hard to create a platform that provides owners with an in-depth understanding of customer perceptions, enabling them to take proactive steps with AI-generated improvement suggestions. By offering both an overview and detailed insights, we help businesses identify key areas for enhancement, ultimately improving their scores and overall customer sentiment.
Currently, we are collaborating with ten hotels and restaurants in a test phase to gather valuable feedback and refine our product.
We have numerous upcoming enhancements in our backlog:
- particularly focusing on improving our AI capabilities. These enhancements will enable the AI to process more comprehensive information about hotels, including the analysis of internal surveys.
- We are working towards transforming the software into a fully automated SaaS platform, ensuring a seamless and effortless experience for all owners.
- Create automated reports that provide managers and owners with an overview of sentiment performance over specified periods, such as yearly or quarterly. These reports can be easily shared with the team, offering valuable insights into trends and overall sentiment.
We welcome your thoughts and feedback (on Feedback!). If you’re interested in joining our journey, please don't hesitate to reach out !
About Feedback. on Product Hunt
“The AI powered navigator for customer sentiment analysis”
Feedback. launched on Product Hunt on June 25th, 2024 and earned 131 upvotes and 41 comments, placing #16 on the daily leaderboard. Feedback. will transform customer insights into actionable data, focusing on what truly matters to your customers. Designed for business owners, it aids in making better decisions, being proactive, and saving significant operational time.
On the analytics side, Feedback. competes within SaaS, Artificial Intelligence and Tech — topics that collectively have 1.1M followers on Product Hunt. The dashboard above tracks how Feedback. performed against the three products that launched closest to it on the same day.
Who hunted Feedback.?
Feedback. was hunted by Valentin Garnier. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Feedback. including community comment highlights and product details, visit the product overview.
Valentin Garnier