Hey Product Hunt, Mehdi here, founder @ Cycle 👋 Two years after our first Product Hunt launch (and 3249 sidebar re-designs later 😅), I'm super excited to announce Cycle 3.0. The Product Hunt community is a big reason why we were able to thrive so HUGE thank you 💙
"I love manually processing user feedback"- said no product folk ever 😂
Building products is literally the greatest thing ever, but then you get your first users and you're stuck having to deal with… user feedback. And it's a huge stress point, because you want to spend hours on every piece of actionable feedback and really connect with your customers, but the more time you do that, the less time you have building the damn thing.
Understanding feedback is critical to build great products. Not only it helps figure out what to ship but it’s also the best way to develop product sense and build loyalty with users. Yet feedback tends to be scattered in many different places and product teams don’t have time to deal with this mess.
Enter Cycle. The fastest way to capture feedback and share customer insights - without the busywork. For many product folks out there, manually processing feedback used to take several hours every week. Now it's all on autopilot with Cycle.
Cycle lets you set up your automations for each feedback source (Zoom, Meet, Slack, HubSpot, Intercom, Zapier, etc), and voilà - AI takes care of the rest. It's an autopilot, not a copilot. Yes, an autopilot: AI performing tasks and generating insights - all by itself.
Sounds great in theory, but in practice won't autopilots just generate tons of useless things? And if so, won't users simply switch it off? That's a valid fear. But there's a solution (beyond increasing the relevance of whatever your autopilot generates). It's called: "AI-generated, user-verified".
It boils down to three principles:
1. What's generated on autopilot should have an "AI-generated" tag
2. It should be possible for users to (bulk) verify or discard AI-generated things with one click
3. It should be easy to filter any view by the AI tag - you want to see all data? only user-generated data? only AI-generated, user-verified data?
With these principles, autopilots can do magic ✨
Ok, enough rambling. Start your free trial today: https://www.cycle.app/ Let us know you found us on Product Hunt and we’ll give you two free add-ons ✌️
If you have any feedback, please share it with us so we can close the loop with you at each release 🤗
AMA! I'm around 🙌
Congrats on the launch @mboudoukhane and the whole Cycle team. This release is massively game changing ! Time to forget the tedious work and focus on the high value one.
What I love about this is the potential to QUICKLY associate themes with organic customer research content. What I always found was the most effective way to distill research was to painstakingly edit together a short video highlighting key moments across customer convos. If I could have all those clips pulled automatically across those resources for a certain subject? We would've saved like a week of "prepping the research" - and maybe even found things we missed. Awesome stuff!
Excited to see how Cycle 3.0 simplifies capturing customer insights and eliminates busywork.
Huge fan of Cycle - what are you seeing as some of the killer use cases for v3.0?!
💪🏼 The simplest use cases of AI are often the most powerful!
This is not just a feature but part of a more powerful system and workflow to build + ship products faster!
Been a big fan of Cycle since beginning to use it at Lazy. It's a real gamechanger for capturing feedback and contextualising it in such a way that it can make a real difference to product for the better.
Very excited to check out the new AI features, should make capturing feedback even faster. Especially appreciate the extra detail to make it clear what insights are AI-generated 🙌
Congratulations Cycle Team! Great team and great tool, a must have for Product teams. I like the way you've been implementing AI, helping PMs while always giving them control on the feedbacks.
Congrats to @mboudoukhane and team. The pace of iteration at Cycle is remarkable - Cycle 3.0 is 🔥!
@mboudoukhane and his team have been stellar partners since I engaged with them late last year to revamp our entire feedback process and wowee, we've already seen an incredible level up in what Cycle has enabled both the product team and the wider org. to accomplish with deep, rich Linear integration and automations for extracting insights, we are in a whole new era.
Congratulations on the launch! Always impressed by your guys' ability to ship amazing new features🤯
We've been using 🚴♂️ for the last month to better manager App store and In App reviews/feedback for our galaxy of Apps.
The last update is amazing.
Great product from a great team. Congrats for the launch of v3.0. "feedback management on autopilot", what a great line!
Definitely couldn't live without it ! I'm amazed at how fast you guys can ship quality stuff !
Bringing full teams - not just product folks - closer to customers is critical for best-in-class products/services.
Cycle is the only app enabling that vision.
