Hey Product Hunt, Mehdi here, founder @ Cycle 👋 Two years after our first Product Hunt launch (and 3249 sidebar re-designs later 😅), I'm super excited to announce Cycle 3.0. The Product Hunt community is a big reason why we were able to thrive so HUGE thank you 💙
"I love manually processing user feedback"- said no product folk ever 😂
Building products is literally the greatest thing ever, but then you get your first users and you're stuck having to deal with… user feedback. And it's a huge stress point, because you want to spend hours on every piece of actionable feedback and really connect with your customers, but the more time you do that, the less time you have building the damn thing.
Understanding feedback is critical to build great products. Not only it helps figure out what to ship but it’s also the best way to develop product sense and build loyalty with users. Yet feedback tends to be scattered in many different places and product teams don’t have time to deal with this mess.
Enter Cycle. The fastest way to capture feedback and share customer insights - without the busywork. For many product folks out there, manually processing feedback used to take several hours every week. Now it's all on autopilot with Cycle.
Cycle lets you set up your automations for each feedback source (Zoom, Meet, Slack, HubSpot, Intercom, Zapier, etc), and voilà - AI takes care of the rest. It's an autopilot, not a copilot. Yes, an autopilot: AI performing tasks and generating insights - all by itself.
Sounds great in theory, but in practice won't autopilots just generate tons of useless things? And if so, won't users simply switch it off? That's a valid fear. But there's a solution (beyond increasing the relevance of whatever your autopilot generates). It's called: "AI-generated, user-verified".
It boils down to three principles:
1. What's generated on autopilot should have an "AI-generated" tag
2. It should be possible for users to (bulk) verify or discard AI-generated things with one click
3. It should be easy to filter any view by the AI tag - you want to see all data? only user-generated data? only AI-generated, user-verified data?
With these principles, autopilots can do magic ✨
Ok, enough rambling. Start your free trial today: https://www.cycle.app/ Let us know you found us on Product Hunt and we’ll give you two free add-ons ✌️
If you have any feedback, please share it with us so we can close the loop with you at each release 🤗
AMA! I'm around 🙌
