Nobody reads the manual, but everyone complains when they can't find the answer. Rate My HelpDocs takes your help content, rates it, and makes suggestions to improve it.
👋 Hey makers,
Cristina here. It’s nice to be back with a fun side quest I got to work on at CommandBar.
The problem
Help docs are the bane of my existence. Maintaining them is like painting the Golden Gate Bridge; the moment you finish, it's time to start all over again because they’re already outdated (if you ship as fast as we do, lol). Just like the bridge needs continuous care to remain pristine, help docs either demand constant updates or new ones pop-up (for new features), making sure the task is never truly done.
Our solution
A sleek help doc rater that takes your docs as input, lets you know how much you’ve scored, and gives you suggestions for how to improve them.
Who it’s for
Anyone who doesn't want their users pulling their hair out trying to figure out how to do something on their prouduct.
Specifically, we see this working great for founders, PMs, and PMMs of SaaS products.
Our ask
Try it out and help us make it better. How were the suggestions? Were you expecting your score? Would also love to hear about your experience writing and maintaining help docs.
Huge shoutout to the products that helped us build this so quickly!
- Supabase (Alpha) for backend and storage
- NextJS for the frontend
- Figma and Canva for design and launch assets
- Linear for planning
I think there is an error on the website. It says results will be ready in 60secs and then instantly hides, and then nothing happens.
This is awesome, excited to use it on a new user guide I'm working on. Love seeing these thoughtful side projects that use the expertise of CommandBar to help the community get quick wins 🙌🏻
Great project! It's great to see you've tackled the perpetual challenge of maintaining help documentation with a sleek and interactive solution. How is the scoring system structured, and what criteria does the help doc rater use to evaluate the quality of documentation? Are there specific benchmarks or standards that users should aim for? Wish you good luck guys!
Going to start proactively running companies' help docs through this and passive aggressively sending the results over :) All in service of a world where help content is better for users, of course.
Great project. Supported. Congratulations for the launch and good luck for today's race
Congrats on the launch! CommandBar keeps releasing such great products, this is next level! 🥳
This is going to be incredibly helpful as we build out our help documentation, excited to try it out.
Congratulations on the launch! 🎉 The struggle of maintaining help docs is all too real, and having a tool that not only evaluates their effectiveness but also provides suggestions for improvement is invaluable. Great work!
Congrats on the launch @cristinaibunea and team CommandBar 🎉
Love the idea behind RateMyHelpDocs, but honestly I think I love the Golden Gate Bridge even more 😀
I'm going to go and try RateMyHelpDocs now.
Awesome work, team!
EDIT: The rating results are on point, accurately reflecting how I feel about my site. I really appreciate the fact it's ready to use straight away, without having to register.
About RateMyHelpDocs on Product Hunt
“Rate and improve your help docs”
RateMyHelpDocs launched on Product Hunt on March 7th, 2024 and earned 169 upvotes and 14 comments, placing #10 on the daily leaderboard. Nobody reads the manual, but everyone complains when they can't find the answer. Rate My HelpDocs takes your help content, rates it, and makes suggestions to improve it.
RateMyHelpDocs was featured in Customer Success (6.1k followers) and Marketing (462.6k followers) on Product Hunt. Together, these topics include over 71.5k products, making this a competitive space to launch in.
Who hunted RateMyHelpDocs?
RateMyHelpDocs was hunted by Cristina Bunea. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how RateMyHelpDocs stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Cristina Bunea