Say hello to ClaudIA: an AI bot designed to dramatically reduce your customer service load. No setup needed. She learns from FAQs and interactions. Already integrated with major helpdesks.
Hi Product Hunt 🤖
This isn't just another GPT + something post. It's our dream starting to become reality.
We always believed AI one day would answer the majority of customer support tickets with human-like quality. Since the state of tech wasn't there yet, we spent the last 3 years (and 2 sweaty pivots) with a solution of human-in-the-loop agents (gig economy) assisted by AI.
While blending humans and machines to solve tickets, we've learned what the next-gen bots require. Sounding human is only the beginning. If human support agents learn from human feedback, categorize, summarize, and internally route issues to truly solve problems, so do the AI ones.
With GPT's momentum and LLM's maturity, ClaudIA emerged with these superpowers. As we witnessed this lifelike AI handling 70-85% of the same customer queries previously managed by humans, we embraced the change.
Our clients' employees are becoming more efficient than ever. They now concentrate on complex issues and dedicate more time to strategic tasks.
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While this is just the start, I'm thrilled to introduce ClaudIA to the world:
🧑🏫 Seamlessly learns from FAQs, knowledge bases & past interactions of your top agents
📈 Offers expert-level responses powered by GPT-4 and proprietary data
🤵 Allows customizable style and tone of voice
⚙️Integrates with major Helpdesks (Zendesk, Frontapp, Intercom, Kustomer, etc.)
I invite everyone to enjoy a free demo by uploading a document with your company/product content.
Access here: en.cloudhumans.com/claudia-demo.
If you'd like to see her improving even further and go live within your website or app, just hit us up 😁
Very cool idea! The data must be structured in a specific way so the learning is better? And how much time it takes from "ok, i want this" to "wow, an AI is answering my tickets" ?
Great Product! Does ClaudIA learn from FAQs and past interactions to provide accurate responses?
Impressed by the efficiency of the ClaudIA product's sorting capabilities. It effortlessly organized my chaotic data, enhancing accessibility and saving valuable time. A user-friendly interface combined with accurate sorting algorithms makes it a must-have tool for streamlined information management.
Congratulations on the launch.🚀💼📈 A very useful feature, tell me how easy it is to connect it to a helpdesk like a zendesk?
It seems like you've mentioned "ClaudIA," but as of my last knowledge update in September 2021, I don't have any specific information about ClaudIA. It's possible that it could be a name, acronym, or term that has emerged after my last update. If you could provide more context or details about ClaudIA, I'd be happy to try to help you with your question or comment.
Is there a basic setup fee involved with the Usage fee? Congratulations on the launch @iankraskoff
I focus on helping growing, entrepreneurial companies plan for and adapt to changes by designing structures, processes and practices that move businesses forward without leaving people behind. I consider inclusion at each step, architecting solutions that reduce systemic biases. I get to know my clients' organizations, values and employees and use that understanding to build human-centered operations solutions based in 20+ years of experience leading successful organizations.
Really amazing to see what y'all have built here! It's not easy getting AI right, especially getting hallucinations under control - and this is super impressive. Well done, and good luck!
