Say hello to ClaudIA: an AI bot designed to dramatically reduce your customer service load. No setup needed. She learns from FAQs and interactions. Already integrated with major helpdesks.
Hi Product Hunt 🤖
This isn't just another GPT + something post. It's our dream starting to become reality.
We always believed AI one day would answer the majority of customer support tickets with human-like quality. Since the state of tech wasn't there yet, we spent the last 3 years (and 2 sweaty pivots) with a solution of human-in-the-loop agents (gig economy) assisted by AI.
While blending humans and machines to solve tickets, we've learned what the next-gen bots require. Sounding human is only the beginning. If human support agents learn from human feedback, categorize, summarize, and internally route issues to truly solve problems, so do the AI ones.
With GPT's momentum and LLM's maturity, ClaudIA emerged with these superpowers. As we witnessed this lifelike AI handling 70-85% of the same customer queries previously managed by humans, we embraced the change.
Our clients' employees are becoming more efficient than ever. They now concentrate on complex issues and dedicate more time to strategic tasks.
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While this is just the start, I'm thrilled to introduce ClaudIA to the world:
🧑🏫 Seamlessly learns from FAQs, knowledge bases & past interactions of your top agents
📈 Offers expert-level responses powered by GPT-4 and proprietary data
🤵 Allows customizable style and tone of voice
⚙️Integrates with major Helpdesks (Zendesk, Frontapp, Intercom, Kustomer, etc.)
I invite everyone to enjoy a free demo by uploading a document with your company/product content.
Access here: en.cloudhumans.com/claudia-demo.
If you'd like to see her improving even further and go live within your website or app, just hit us up 😁
