Powered by AI, Ariglad automatically updates your knowledge base articles, and creates new articles by analyzing support tickets and product release notes. We integrate with Zendesk, Notion, Slack and more 🚀✨
Hey ProductHunters! 👋👋👋
🥳I'm excited to finally share Ariglad with you. After a big pivot, our team is proud to present our AI-powered help center automation tool.
We integrate with tools like Zendesk, Notion, Slack, and more, offering a complete solution to keep your support resources accurate and thorough. 💻
What you can expect from Ariglad:
🔸 Automatic knowledge base article creation and updates
🔸 Seamless integration with multiple platforms
🔸 Empowering your team to review and approve AI-generated content
Let me give you 3 examples:
Your knowledge base has gaps and outdated content
Ariglad analyzes your support tickets, slack chats and product release notes, identifies gaps, and updates or creates new content automatically. Your knowledge base & help center stays fresh and accurate, effortlessly.
Your organization is building out your knowledge base
Ariglad’s AI can see that the information being shared in support tickets doesn’t exist in your knowledge base. It will use the info in customer comms and release notes to write articles from scratch.
You are launching new product features
With Ariglad, you just upload your product release notes, and our AI will automatically craft new articles and update existing articles.
We’re proud of Ariglad's current capabilities, but we're just getting started. There’s so much more to come, and we're committed to making your support workflows smarter and more efficient!
✨ Boost self serve with an auto-maintained knowledge base ✨
Want to see how Ariglad works? Create a free sandbox account. Follow the link to get started! 📥
Our team will be here all day to answer any questions you have about Ariglad. Leave your questions below! 🚀💻
This looks awesome - it is super challenging to maintain a useful knowledge base. Excited to try this in our team!
Powerful use case! Any integration with Salesforce, Intercom, or Jira Confluence in the roadmap?
My trip to knowledge base management is a nightmare that spans 3 centuries... I mean, I couldn't fix that for a long time (and still can't), and I tried a lot. Auto-maintaining the knowledge base is the saviour, especially for the least interesting use cases such as product instructions. Hope this product will auto-update itself as well :D Keep up the great work guys!
By automating the creation and updating of articles, it ensures that your documentation is always current, accurate, and comprehensive.
Congrats on the launch! @sarahthemarketer
That will be great way for providing customers with "self-service" support and reduce the number of tickets. Loved that!
Thanks so much Hamza! We're so excited to have launched and I'm very pleased to hear that this problem resonates with you :) hopefully it will be a thing of the past soon with this new solution...!!
Ariglad looks like a valuable tool for streamlining knowledge base maintenance. The automation and integration features could save support teams significant time and effort.
@sarahthemarketer really interesting product - Never really though about this as a use case but the more I see it - the more value I can see it bringing to smaller level teams who don't always have the chance to iterate their docs (specifically for teams building in public)
I am curious - oftentimes I offer different insight to folks (legacy offerings / contest winners getting multi year software access etc) - How does the AI train / differentiate between what is safeguarded info VS value add at a macro level?
I am sure there are a ton of ways but how do you typically handle this objection?
