Users report bugs with "it's broken" or request features with "add x feature here" both frustratingly vague. You ask for screenshots, steps, use cases. They forgot. You can't recreate it or understand the request. Days wasted going back-and-forth. Why? People don't want to spend time WRITING detailed feedback! With Woise: Users record their screen + voice showing the bug OR explaining their idea. AI converts the voice into text for a quick glance. No more guessing. Just actionable feedback.
I’m the founder of Spokk, a SaaS platform that helps small businesses grow.
One challenge I’ve consistently noticed is how difficult it is to understand user feedback. We receive feature requests and bug reports, but it often involves a lot of back-and-forth just to figure out what actually happened. We currently use a public feedback board and a chat system, but feedback is often incomplete, misplaced, or unclear. Users struggle to provide proper context, screenshots, or detailed explanations — and many eventually give up, leading to refunds or churn.
Making feedback simple and effortless is extremely important to us.
We believe the best solution is combining voice with screen recordings. It allows users to quickly explain their experience while showing exactly what they’re seeing. This makes it easier for them to share feedback and much easier for us to understand it. Clear communication like this is essential for any successful feedback tool, and we believe voice plays a huge role in solving this problem.
That’s why we built Woise.
We’d really appreciate your support and feedback. Just click the Give Feedback button in the top navigation and share your thoughts with us on the Woise app.