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Syncly (YC W23)

Spot weak links in user journey, prevent churn

Get real-time product and operations insights from daily customer feedback across various channels. Syncly AI offers actionable insights, providing full visibility throughout user journey so you can take proactive actions before customers churn.

Top comment

Hello PH Community, I’m Joseph, Co-founder & CEO at Syncly. From our last launch at Product Hunt, we were overwhelmed by the support the PH community provided us, and it had a remarkable impact on our product as well. Thanks to the PH community, we were able to partner with hundreds of companies. Today, we’re excited to share new capabilities that help companies provide exceptional customer experience. Syncly can help you if you look to: 📈 Actionable insights without manual tagging: Centralize all customer feedback, such as chats, emails, surveys, and reviews, and surface hidden product and operations gaps by auto-categorizing them in a minute. 😡Dynamic sentiment analysis: Understand what drives negative customer experience across user journey and take proactive actions to prevent churn. 🔍Search AI: Ask any critical business questions to Syncly AI and get answers in seconds. 📊 Dashboard & charts: Customize dashboards and charts with purpose and share them across the team to align quickly and take more action. Syncly can help you if you are: - Customer Experience team with thousands of customer feedback, and having trouble analyzing them. - Product team looking for product insight from different sources (chat, reviews, calls, NPS surveys, etc) - Domain: Tech-enabled services (Proptech, Healthtech, Legal tech, etc), Consumer Apps, B2B SaaS, E-commerce, Hospitality, and etc. Check out our website, https://syncly.app/ for more details, and book a call with Syncly founders for free trial: https://syncly.app/demo. We’d love to give back the support we’ve received from the community, so feel free to contact us if we can be of any help. We appreciate your support through upvotes & comments.