Smarter than voicemail and more affordable than an answering service, Sona is easy to set up and fully customizable 24/7 AI voice agent — greeting callers, answering questions, and capturing messages so you never miss a customer!
Hey Product Hunt fam 👋 We all know AI is on the rise and Voice AI is the hot space to be in right now!
Today I’m pumped to share Sona, the new AI voice agent from the OpenPhone team.
There’s no shortage of AI agents out there, especially for handling phone calls — but what makes Sona stand out is how tightly integrated it is into the OpenPhone platform.
The thing that separates Sona from the rest - it’s not some third-party tool or complicated add-on. It’s built right into the product, so everything stays in one place: transcripts, summaries, recordings — all visible in your inbox, just like a teammate handled the call. OpenPhone kinda nailed this one tbh!
As someone who championed no-code I love how simple and intuitive it is to set up. You don’t need to write a single line of code — just drag, drop, and customize when and how Sona steps in. You can train it on your business info, decide what details it captures, and make sure your callers always get a helpful, on-brand experience, even when you can’t answer.
It’s a great example of AI working with your team, not trying to replace it — giving small businesses the kind of 24/7 support that used to require a lot more time and money.
Huge congrats to Daryna and OP team on Sona's launch 👏
Btw they are all hanging out here today to answer any questions and if you have feedback drop it in the comments below 👇🏼
