Customer emails into insights: topics, keywords, sentiment
Drowning in support emails? Set up forwarding from your mailbox to us and we’ll break down the topics, keywords, and sentiment and sort by business importance. Resolve completed issues and always see what’s critical – no more inbox guessing games!
A year ago, I was a developer at a small French startup with about a million users. Our Customer Success team was drowning in emails, struggling to focus on the really important stuff. I wanted to help Paulo, our Customer Success Manager, work smarter, not harder. But I couldn’t find an affordable tool that could analyze emails the way we needed.
That’s how Reviewik came to life. I started with some custom neural networks, but quickly realized that ChatGPT could handle the job way better. Now, Reviewik is an affordable, secure, and super helpful assistant for Paulo — and hopefully for other mid-sized businesses too.
I’ve put a lot into this project, but I know there’s always room for improvement. I’d love to hear your thoughts on what else you’d like to see in Reviewik. Don’t hesitate to reach out to me via [email protected].
Take advantage of the moment — for now, Reviewik is completely free as we treat it as a proof of concept.
