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PathPilot (YC S24)

AI-First Customer Experience Platform

PathPilot is an AI tool that transforms user session replays into “highlight reels,” helping you spot critical moments from thousands of hours of recordings. Save time, uncover insights, and take data-driven action to boost customer retention.

Top comment

Howdy Product Hunters! Thanks @katmanalac! It's strange that nearly every software company stores session replays, and nobody watches them. It's just too time-consuming. But what if you could watch every moment of every user session? What would you learn? Which customers would you follow up with? What issues would you uncover? At PathPilot, we are building an AI that observes session replays like a business owner and then takes action on those observations, like a business owner. Our first product ingests collections of session replays and extracts a highlight reel of noteworthy events, allowing you to quickly keep tabs on your real user experience. We can help if you: + Have specific customers that you cannot lose + Want insights on where users get lost or confused + Care about minimizing bugs and UI issues + Want to understand how users interact with new features Our earliest customers use PostHog for session replays, but we can support most alternatives. If you book a demo we can get you started with sample reel of interesting highlights for free.