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Oktomer

Live chat, email and WhatsApp help desk at one fixed price

One fixed price for your whole support team. Seats and conversations are unlimited on every plan, so your busiest week costs the same as a quiet one. Oktomer brings the live chat on your site or Shopify store, your support email and WhatsApp into one inbox. Urgent messages go on top, with the reason why. Reply from your computer or your phone. Start free, or get AI help starting at $49/month: AI sorts and tags every message and nudges you before a customer waits too long.

Top comment

Hi Product Hunt! I'm Dounia. I'm building the next generation of customer support tools with Oktomer.

The major problem today is that pricing is very complex and the bill is unpredictable: A price per seat, per conversation or per AI answer, and a plan that jumps the month you get busy. So Oktomer has one fixed price, with unlimited seats and conversations on every plan.

In a few minutes, set up Oktomer on all your channels: website, WhatsApp or email. Every message lands in one inbox for the whole team, urgent ones on top with the reason.

Star features:
- One fixed price, with unlimited seats and unlimited conversations
- Live chat on any website or Shopify store, with one line of code
- Website chat, email and WhatsApp in one shared inbox
- Urgent messages on top, with the reason why
- To do, Waiting and Resolved, so no customer gets forgotten
- Your whole team, on computer and phone

Advanced features include AI sorting and tagging, automatic replies (coming soon), a nudge before a customer waits too long, and an API and MCP server for your own AI agent.

The screenshots use Maison Figuier, a made-up candle shop with example messages.

About Oktomer on Product Hunt

“Live chat, email and WhatsApp help desk at one fixed price”

Oktomer was submitted on Product Hunt and earned 30 upvotes and 18 comments, placing #37 on the daily leaderboard. One fixed price for your whole support team. Seats and conversations are unlimited on every plan, so your busiest week costs the same as a quiet one. Oktomer brings the live chat on your site or Shopify store, your support email and WhatsApp into one inbox. Urgent messages go on top, with the reason why. Reply from your computer or your phone. Start free, or get AI help starting at $49/month: AI sorts and tags every message and nudges you before a customer waits too long.

On the analytics side, Oktomer competes within Customer Success, Customer Communication and E-Commerce — topics that collectively have 61.1k followers on Product Hunt. The dashboard above tracks how Oktomer performed against the three products that launched closest to it on the same day.

Who hunted Oktomer?

Oktomer was hunted by Dounia Boughalem. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.

For a complete overview of Oktomer including community comment highlights and product details, visit the product overview.