Duonut

AI Conversational surveys with real time follow ups

Customer Success

Customer Communication

Artificial Intelligence

Say goodbye to basic NPS surveys! Hi PH family, Your users are being flooded with NPS surveys that they have no good reason to respond to. Most businesses rely heavily on surveys for customer feedback, yet the Industry average survey response rate is mere 1% to 4%. They provide businesses with superficial feedback at best. Asking the right question to the right person at the right time matters! At Duonut, we advocate a new approach: identify the specific cohorts of users that are impacting your business (e.g. inactive or churned customers), intercept them at highly moments when they're most vulnerable, and give them a delightful feedback experience that makes them feel heard. Duonut leverages AI to: 1.⁠ ⁠”Create Tailored Survey Questions” automatically from the content on a website for now. Adding more sources soon. 2.⁠ ⁠⁠These surveys can then be “Embedded Anywhere” on their website, inside products, or through outreach tools. 3.⁠ ⁠⁠Duonut's AI chat bot “Engages Customers with Conversational Follow-up Questions” in real time - to extract deeper insights and improve customer feedback collection. 4.⁠ ⁠⁠Provide “AI-generated Summaries” of responses to help businesses make actionable decisions. Most Fun part of Duonut is that your well-trained AI will engage with your audience in the survey as if you are talking to a REAL person. This will help in delivering customer success and increase revenue by improving user engagement and streamline the survey process. As part of their launch, Duonut is offering to help set up Conversation AI survey for your core flows on sign-up. Use the code DUONUT_LAUNCH while signing up: https://app.duonut.com/duonut/88... Thanks and Regards, Ramya Bhaskar Founder - Duonut https://www.linkedin.com/in/ramy... Duonut.com