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ChurnNote
Turn SaaS churn into feedback and win-backs
Most churn tools give dashboards or exit surveys. ChurnNote sends founder-style plain-text emails when customers cancel, captures honest replies, categorizes churn reasons with AI, recovers failed payments, and helps queue win-back follow-ups when something changes pricing, features, onboarding, or bugs.
Hey Product Hunt 👋
I built ChurnNote because most SaaS founders only notice churn after the revenue is already gone.
A customer cancels, Stripe shows the lost MRR, and then… nothing.
Maybe they left because of pricing.
Maybe a feature was missing.
Maybe onboarding was confusing.
Maybe they had a bad experience.
Maybe their card just failed.
But most founders never get the real reason.
ChurnNote is my attempt to fix that.
It connects to Stripe or Lemon Squeezy, detects cancellations, sends a short plain-text email from your own domain, captures replies, categorizes churn reasons, and helps queue win-back follow-ups later when something actually changes.
So instead of just tracking churn, you can close the loop:
1. Customer cancels
2. ChurnNote asks why
3. Their reply becomes structured insight
4. You fix the real issue
5. You follow up with the right customers later
I also added failed payment recovery because involuntary churn is a big part of the problem for small SaaS teams.
ChurnNote is built for indie SaaS founders and small teams who do not need a heavy customer success platform, but still want to understand why people leave and recover the right customers.
Would love feedback on:
- Is the positioning clear?
- Would you trust a tool like this with Stripe or Lemon Squeezy?
- What would make this a no-brainer for your SaaS?
Thanks for checking it out 🙏
About ChurnNote on Product Hunt
“Turn SaaS churn into feedback and win-backs”
ChurnNote was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #115 on the daily leaderboard. Most churn tools give dashboards or exit surveys. ChurnNote sends founder-style plain-text emails when customers cancel, captures honest replies, categorizes churn reasons with AI, recovers failed payments, and helps queue win-back follow-ups when something changes pricing, features, onboarding, or bugs.
On the analytics side, ChurnNote competes within Customer Success, SaaS and Marketing automation — topics that collectively have 52.2k followers on Product Hunt. The dashboard above tracks how ChurnNote performed against the three products that launched closest to it on the same day.
Who hunted ChurnNote?
ChurnNote was hunted by Praveen kumar. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of ChurnNote including community comment highlights and product details, visit the product overview.
Praveen kumar