Access and scale company-wide knowledge in seconds
Casc is the glue that binds together fragmented and isolated knowledge from 3rd-parties, and allows employees and customers to ask questions and get answers in seconds. Works with Slack, with Microsoft Teams, Discord, UI-widgets and API access coming soon.
Hi, my name is Paris, and I am the co-founder of Cascade. Between my co-founders/friends Stathis, Scott, and myself, we have decades of combined experience working with teams and large-scale projects. Interestingly, no matter the headcount, we’ve always faced the same problem again and again.
Accessing and finding information is cumbersome, time-consuming, it affects our overall productivity and it does not scale well, if at all. Numerous times during the week, we reach out to colleagues for answers, breaking focus or losing time waiting for a response that will get us unblocked. Other times, you find yourself searching for the same documents repeatedly over the year to maybe help a customer.
That is why we created Cascade. We all know each one loves using different sources to document, whether it's Confluence, Notion, Google Drive, OneDrive, and so on. We can't change that, everyone is unique in their own way. We also understand that companies use their preferred communication channels, such as Slack, Microsoft Teams, etc. We can't change that either, and we didn’t want to create yet another chatbot interface.
Cascade was designed with these two things in mind. We created a simple-to-use dashboard that allows users to connect sources and documents, and then connect Casc to their preferred communication channel. Once connected, you can ask away, it provides the sources used to answer your question, the links, and it gets better over time.
Additionally, Cascade excels in identifying gaps in knowledge, spotting duplicate documentation, detecting PII data, reviewing queries to refine the knowledge shared, and leveraging analytics to continuously improve and scale an organization's knowledge base.
Paris 