Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.
Answer Bot by Zendesk launched on Product Hunt on August 16th, 2017 and earned 207 upvotes and 49 comments, earning #3 Product of the Day. Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.
Answer Bot by Zendesk was featured in Messaging (51.9k followers), Robots (10.6k followers), Customer Communication (12.6k followers), Artificial Intelligence (466.1k followers) and Tech (621.5k followers) on Product Hunt. Together, these topics include over 269.4k products, making this a competitive space to launch in.
Who hunted Answer Bot by Zendesk?
Answer Bot by Zendesk was hunted by Mike Mortimer. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Reviews
Answer Bot by Zendesk has received 24 reviews on Product Hunt with an average rating of 4.00/5. Read all reviews on Product Hunt.
Want to see how Answer Bot by Zendesk stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Mike Mortimer