Fine-tuned for customer interaction with GPT4 turbo, VOC.AI allows you to build an AI chatbot that learns from past interactions + information on your website to answer 80% of customer questions. It works with email, Zendesk, Shopify, live chat, & more!
🎉Hello Product Hunt Community,
Today, we are excited to share our launching product —Voc AI Chatbot — AI-based customer service bot.
🤔Who we are
Voc.AI is a young and dynamic entrepreneurial team that aims to leverage the power of AI to help users achieve business growth. We adhere to the principle of putting users first, using AI to provide users with simple, user-friendly, and valuable products and services.
✨Why Voc.AI
💰Save Your Labor - In daily customer service work, a tedious knowledge base organization can consume a lot of manpower and time, and a large number of inquiries may cause consumer loss due to the inability to respond in a timely manner. These issues can be resolved and optimized in a timely and effective manner at Voc.AI
🔝Easy to Use - Voc.AI can achieve automatic learning of customer product knowledge and create an exclusive knowledge base within 2 minutes. With an 80% automatic reply rate, consumers no longer have to wait.
🌍Industry Expertise - We have over 120,000 users worldwide and 50+ e-commerce experts. Being with our users has allowed us to discover that customer service is a pain point for each user. Consumer satisfaction is the most crucial factor for business growth, and addressing issues from the consumer's perspective anytime anywhere has become a challenge for every customer.
💯We welcome all of your feedback. Your feedback will help us improve our product, allowing more businesses to enjoy cost-effective customer service bot.
This is an innovative approach you've made. We can build an AI chatbot that learns from past interactions + information to answer 80% of customer questions. Save so many times！ Thank you, Hunter!
Hey Team!
I had created something similar for my company's internal hackathon, where my team bagged 1st runner up place.
We are soon going live with our version inside the company.
Same concept of training a model based on knowledge base comprised of documentations, Trouble shoot guides, FAQs etc. Added with few more features.
Reach out to me on LinkedIn, if you feel like we can collaborate in some way.
https://www.linkedin.com/in/ritveak
Congrats on the launch team and seems like a really useful platform.
I have a quick check on false positives. What has been the rate typically there? And what are the typical types of queries that the tool is not able to handle?
I love the idea. We need solutions to improve customer service with AI. Good luck with the launch and further development.
"With an 80% automatic reply rate, consumers no longer have to wait." - finally! Love the concept. Keep it up!
Good job. I upvoted. Consider listing it on Stork.AI – it's free and could get you more visibility. Might be worth a look. Good luck!
@new_user_129202231b3764e8f : Congrats on the launch team, the product looks amazing.
It's refreshing to see a focus on putting users first. AI is all about enhancing the user experience, and you're doing just that! Congrats on the launch!
Right! Nobody wants to wait not even me. The customer support should be fast and accurate, and it should not be possible without AI intervention. Great product! Congrats on launch.
Congrats Team. Just tried Voc AI Chatbot, it quickly answered most of my support questions and seamlessly integrated with my existing platforms.
