Userology AI

The AI user research agent for busy product teams

User Experience

Artificial Intelligence

UX Design

Wow, Userology AI looks amazing! Super excited about the idea of auto-recruiting users. How finely can I tune the target persona matching to get really specific niche feedback?

Strengths:

Userology fills an existing void in how product teams do research by allowing automated recruiting, real-time usability sessions, and full report synthesis all within one tool. The concept of an artificial intelligence (AI) UX researcher that can talk to users, watch their screens as they interact with applications/products, and generate decision-ready reports is compelling for teams that don’t often have the resources (time or budget) to conduct proper research. The user experience of Userology is clean and intuitive; the simplicity of the interface lends itself to being easily understandable while still providing a high level of capability. I have already recommended Userology to numerous organizations to test, which speaks volumes regarding the practicality of the tool.

Weaknesses:

Although the interface of Userology is clean and easy to understand, the amount of functional depth within the application is not immediately apparent when a user opens the application for the first time. It took me a little while to figure out what I needed to prepare to begin my Userology project. If additional information, such as clear guidance, onboarding options, and in-application examples were provided to new users, the process of reaching a value from Userology would be much faster.

Comparison to Other Tools:

In comparison to the many other tools available in this space (i.e., survey tools, recording tools, asynchronous feedback tools), Userology appears to be the closest to a real UX researcher who is embedded into the user’s workflow. The live, AI-moderated sessions and ability to see the user’s screens appear to clearly differentiate Userology from the alternatives. However, many of the alternative tools do a much better job of taking first-time users by the hand and walking them through each of the steps required to take advantage of the tool, which is an area that Userology may also want to consider improving upon in order to equalize with the strength of its core proposition.

Will Userology Support Research in Multiple Languages?

There are references to the support of Userology supporting research in over 40 languages, however, it is unclear how deeply the support for those languages extends. For example, will Userology provide complete support for Arabic language for the purposes of moderation, analysis, and reporting?

Can Teams Easily Adopt Userology at Scale?

The automation of many aspects of the research workflow, along with the structured output of results suggests that it should be possible to easily scale the use of Userology across large numbers of teams and sprints. Documenting and showing examples of using Userology should also be helpful in making it easier for teams with a smaller number of researchers, or teams with limited experience with conducting research, to be able to use Userology with confidence.

Are There Ways to Learn Best Practices When Using Userology?

A great deal of additional learning and education would occur if in-app help was supplemented with the opportunity to attend live demonstrations, or participate in webinars. For example, a LinkedIn webinar that was hosted by the founder of Userology that demonstrated real studies, and showed the outcomes, would go a long way toward helping users understand both the "how" and the "why" of utilizing Userology.

Rating

Ease of Use: 3 / 5 - Userology has a clean user interface, but the onboarding and project setup processes require clearer guidance.

Reliability: 4 / 5 - The end-to-end automation, and structured results indicate a consistent research workflow.

Value for Money: 4 / 5 - Provides strong value for teams that want to continue to research continuously, but cannot afford to build a full UX team.

Customization: 4 / 5 - Provides flexibility in terms of use case scenarios, although the discovery of features could be improved.

Checked this out after seeing the launch and it’s surprisingly clear and easy to follow.
User research tools can get overwhelming fast, but this feels very approachable. Nice work to the team 👏

Curious — how are you handling incoming support/billing issues right now? Early teams usually end up manually triaging these.

User research often gets messy fast, and this feels like a genuinely practical way to bring structure without slowing teams down.
Clean UX and a very clear use case. Nice launch 👏

Congrats on the launch! Automating research every sprint sounds powerful. How do PMs usually use the insight reports in practice?

This solves a real pain point 👍
User research usually dies because of time, recruiting, and synthesis—not lack of tools.
If the insights are truly actionable (not just summaries), this could change how teams validate fast.

It's such a bit problem to recruit people for user interviews when you need a specific audience.

In your product, how do you handle finding the right users? Can I filter participants and reach out to relevant ones, or its a sort of a task board like Upwork but for participating in interviews?

Congrats! Does it work better for early validation or also for mature products with complex flows?

Congrats on the launch, @shrey_khokhra1 @shivam_sethi1 this is a super compelling take on making UX research truly continuous, not episodic. 🚀
The screen-aware, live-moderated angle especially stands out. Curious to know: how does Userology handle bias and follow-up depth during live sessions, especially when users give vague or surface-level answers? Do teams have control over how the AI probes deeper in real time?

Love seeing AI applied to real product workflows, not just chat. The insight reports with clips sound especially valuable 🙂

Nice work :) The “research every sprint” positioning feels very realistic for fast-moving teams.

Congrats on launching! The idea of global research with 40+ languages is especially exciting for distributed teams.

This looks promising. How do you balance structured insights with preserving raw user context?

Super excited to finally be live on Product Hunt! 🚀

Honestly, We're just getting started. So many features on the roadmap-the potential for AI research is massive, and we're learning something new from every new research study launched and every interview that AI moderates.

Congrats @shrey_khokhra1 🙌🏻 How do you ensure the AI asks good follow-up questions during usability sessions?

Love the launch ✨ How long does it usually take to get a full insight report after a session finishes?

Congrats! Does it work better for early validation or also for mature products with complex flows?

Love seeing AI used to remove busywork instead of replacing thinking. This product is one such example :))