This product was not featured by Product Hunt yet. It will not be visible on their landing page and won't be ranked (cannot win product of the day regardless of upvotes).
Udesk is a global provider of AI-powered customer engagement and customer experience solutions. Its integrated platform combines AI, big data, and cloud technologies to help businesses improve customer service, marketing, sales, and internal operations. With 24/7 omnichannel support, Udesk seamlessly embeds cutting-edge AI into comprehensive enterprise scenarios, including marketing acquisition, sales management, and internal shared services.
Hi Product Hunt! We're excited to introduce Udesk, an AI-powered customer engagement platform built to help businesses deliver faster, smarter, and more personalized customer experiences.
Udesk combines AI, omnichannel messaging, and automation into one platform, enabling teams to manage customer service, marketing, and sales more efficiently. Whether you're supporting customers across chat, email, social media, or other channels, Udesk helps improve response times, boost productivity, and enhance customer satisfaction.
We'd love to hear your thoughts, feedback, and questions. Thanks for checking out Udesk, and we hope you'll give it a try!
Curious how this stacks up against something like Zendesk for a mid-size team, especially on pricing tiers and what integrations come out of the box.
Pretty impressed with how smoothly it tied together our support inbox and chatbot flows, though setting up the routing rules took more tweaking than I expected.
The omnichannel setup was smoother than I expected, and having AI assistance built directly into the ticket view saved me a lot of back-and-forth on my test queries.
One thing I'd love to see is a built-in sentiment trend dashboard for WhatsApp and Instagram conversations. Being able to see how customer mood shifts week over week, tied to specific campaigns or product launches, would make it way easier to prove ROI on social engagement efforts to leadership.
About Udesk on Product Hunt
“AI-powered customer engagement platform”
Udesk was submitted on Product Hunt and earned 6 upvotes and 5 comments, placing #158 on the daily leaderboard. Udesk is a global provider of AI-powered customer engagement and customer experience solutions. Its integrated platform combines AI, big data, and cloud technologies to help businesses improve customer service, marketing, sales, and internal operations. With 24/7 omnichannel support, Udesk seamlessly embeds cutting-edge AI into comprehensive enterprise scenarios, including marketing acquisition, sales management, and internal shared services.
Udesk was featured in Customer Communication (12.7k followers), SaaS (43k followers) and Artificial Intelligence (473.1k followers) on Product Hunt. Together, these topics include over 158.9k products, making this a competitive space to launch in.
Who hunted Udesk?
Udesk was hunted by Udesk. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Udesk stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Udesk