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Truva

Onboard and retain customers with AI agents

User Experience
SaaS
Artificial Intelligence

Truva AI agents not only guide your users to the right tools, features, and info within your app, but they can take action on their behalf delivering the experience of a personal account manager for every customer in real-time.

Top comment

Hey Product Hunters! I'm beyond excited to introduce you to Truva. But first, a story about frustration, bad software, and the dream that inspired Truva 😉. I built my previous startup from the ground up. Growth was exciting, but with that came tons of new tools – CRMs, payroll software, you name it. Each platform promised a solution, but the reality was a tangled mess of time-sucking onboarding, endless FAQs, and features we never fully used because... who has time to become an expert in everything? 🤷‍♂️ I used to joke with my team, "Wouldn't it be awesome if this software just did it for us?" 😄 Turns out, I wasn't the only one with this problem. As I spoke with other founders, a common pain emerged: software overload was eating up time and hindering growth instead of enabling it. On the flip side, we all have experienced the joy of creating a product, pouring our heart and soul into its development, only to watch helplessly as users stumbled through it, overwhelmed and frustrated. No matter how intuitive we thought our interface was, there were always those who needed a little extra guidance 😞 After some research I stumbled upon the world of Digital Adoption Platforms (DAPs) 🤯 Cool concept - overlays and walkthroughs to help onboard users. But there was a catch... they required significant configuration and constant upkeep. Plus, they still left the user doing all the work 😓 Then the AI revolution hit ✨ That's when it clicked. What if an AI could not only guide users but take actions for them? Update a contact in the CRM, trigger a campaign email, even handle payroll tasks? We could deliver the elusive "personal account manager" experience for every customer 😊 That's why we built Truva To help product owners onboard and engage users with personalized guidance and AI assistants so their end users can focus on fulfilling their goals rather than spending time on learning the product. 🎯 Solve the overwhelm— end-user just tells us their goals, and we create a personalized onboarding plan. 🤖 Truva does the heavy lifting— learns your processes, best-practices and the software platform itself. 🛠️ Avoid unnecessary features— offer a VIP experience with chat and in-app guidance agent. 🌱 Truva evolves with users, maximizing their usage and introducing new features through personalized upselling. If you care about retaining your users, you need Truva. Although our underlying platform is built for complex B2B use-cases. Today, we're launching 🎉 a Chrome extension for HubSpot and Pipedrive. Install it and see how Truva instantly improves those workflows. This is just a taste of what's coming. Feel free to book a complete demo at https://truva.ai. I'd love your feedback 🙏 We're on a mission to help businesses truly leverage the power of their software stack. Let's transform customer experience together!

Comment highlights

@gauag - So Is this similar to like user guide journey's + ChatGPT AI wrapper for questions? I'm thinking https://react-joyride.com/ + ChatGPT Wrapper if the user is stuck while trying out my new product?

Truva's AI agents offer a personalized onboarding experience, taking actions on behalf of users, creating a VIP engagement with chat and in-app guidance agents - a game-changer for customer retention.

congrats on the launch, team truva! your journey from frustration with software overload to creating a solution with AI assistants is truly inspiring. 👏 i'm curious, how do you see truva evolving to cater to different industries and tailor experiences even more deeply? excited to see what's in store for the future! 🚀

Incredible work on Truva, Gaurav! Truva takes the pain out of learning new software. The AI guides you so naturally—it’s like the tech is doing the work for you. We set our goals, and Truva created a tailored onboarding plan that felt uniquely ours. Big thumbs up for making software adoption this personalized and efficient!

I was impressed by their expertise and dedication to delivering results that exceeded my expectations.

This sounds like a game-changing solution for customer support! How does Truva AI ensure accurate guidance and real-time actions within apps? It's impressive to see a platform that offers every customer the experience of a personal account manager. Kudos to the team for such innovation!

I visited your website, and truva looks amazing; congratulations on building such a great product. However, your Chrome extension link is not working. Please check that?

Impressive work. Extremely scalable AI technology in handling a large number of users!

Congrats on the launch!! I love the idea of an AI that can learn and adapt to each users need🚀

Truva AI agents provide personalized, real-time assistance akin to a dedicated account manager for each customer within your app.

Wow this looks amazing, really great application of AI! Do you have any statistics of how this improves onboarding or other metrics for users?

Wow Gaurav! It looks awesome and it's super useful to get a tool like this in order to perfectly onboard new customers. Glad to see you helping on that. Congrats on the launch. Well deserved #1

Congratulations! Are there any specific industries or types of businesses that Truva is particularly well-suited for? Wish you good luck!

Wow...great job done dear...Hope this technology will give more benefits in the future......

Congratulations of your launch! What kind of AI technologies are utilised in Truva AI, and how do they enhance the user experience?