Meet Lyro - the AI chatbot that talks to your customers and offers personalized assistance to solve their problems, just like a human agent. Improve your response times and take the pressure off your support team with Tidio Lyro.
Huge thanks for the hunt, @thisiskp_ ! 🚀
Hey fellow Product Hunters! 👋🏻
My name is Piotr Cygan, and I’m the Senior Product Manager at Tidio.
We are living in the golden age of technology. AI is changing lives, industries, and companies. It has an especially crucial impact on customer service.
Unfortunately, customer service automation is still a luxury affordable almost exclusively to big enterprises.
With Lyro, we are aiming to change this.
Our big dream is to democratize AI for customer service - one chatbot conversation at a time.
What’s the secret here?
Lyro is an AI chatbot for automating customer service, designed with SMBs in mind. Powered by Claude LLM and our in-house models, Lyro can save you from overflowing chats, cut your support costs, and boost customer satisfaction. More importantly, it stays within your knowledge base and learns from customer interactions, minimizing the probability of AI hallucinations.
Numbers-wise, Lyro can solve up to 70% of customer queries from the moment of activation. It has an average response time of about 5.5 seconds. ⏰
Sign up, add your FAQs, activate your bot with one click, and play around with Lyro. We want to show that AI can be a full-on virtual assistant that handles customers independently and with quality.
Come see for yourself!
We are here for your feedback and questions about Lyro. Please share anything that comes to mind, we are super excited to hear how it goes! 🙏
Hey PH fam,
Super excited to bring Lyro AI to the global tech & g startup community 🌎
Bill Gates recently shared with The Wall Street Journal that AI is the most revolutionary technology in recent decades and entire industries will reorient around it. Customer service is one such function that is being fundamentally reimagined as we speak. There is a unique opportunity to augment and enhance the productivity of customer service teams leveraging LLMs and the power of AI.
But typically these innovations are accessible only to huge enterprises with billion dollar budgets. SMBs are left behind due to a lack of resources. Lyro AI wants to fix that.
Lyro is an AI chatbot (built by the Tidio team) for automating customer service, designed with SMBs in mind. It is powered by Claude LLM and other in-house models, Lyro can save you from overflowing chats, cut your support costs, and boost customer satisfaction. More importantly, it stays within your knowledge base and learns from customer interactions, minimizing the probability of AI hallucinations.
I recently got a chance to chat with the Lyro team and within minutes, they hooked me with their powerful vision of "democratizing AI for customer service". In our demo, I got to see how easy it is to implement and activate Lyro (took less than 2 minutes),
Here's why I am excited:
Lyro handles up to 70% of common customer questions, freeing up your real agents to solve complex tickets. While human agents have an average response time of 2 minutes, Lyro answers questions in less than 5.5 seconds.
Want a taste? Lyro is free to get started. Create a new Tidio account and you get 50 Lyro conversations for free.
The team behind Lyro AI is here today. Feel free to drop any comments, questions or suggestions! 😀
That tool is awesome. This will definitely be a game changer. As a SaaS business we really need this!!
"I'm glad to see that Lyro is available for free. It's a great option for small businesses that are looking to improve their customer service."I
"I'm excited to try out Lyro. I'm curious about how it can help me improve my website's customer experience."
"I'm impressed by how Lyro can solve customer problems quickly and efficiently. It's a helpful tool for businesses of all sizes."
"Lyro seems like a powerful chatbot. I'm wondering how it can be used to automate tasks and free up my team's time."
Lyro is a great way to improve response times and take the pressure off my support team. I'm loving the way it can personalize its responses to each customer."
Bravo on introducing Lyro. With personalized assistance akin to human agents, Lyro is set to enhance response times and alleviate support team pressures.
You are a great example of perseverance and dedication in the AI world. Success in all your projects to come!
As a Tidio user, congrats on the launch of Lyro! 🚀 The impressive numbers you've shared about Lyro's capabilities are great. A potential 70% reduction in customer queries and an average response time of 5.5 seconds can undoubtedly contribute to increased customer satisfaction and streamlined support operations.
Impressive! This will certainly be a game-changer, it'll hit the pain points of countless support teams head-on, kudos to you for this fantastic launch! 👏🎩
About Lyro AI by Tidio on Product Hunt
“Conversational AI chatbot for small and medium businesses”
Lyro AI by Tidio launched on Product Hunt on August 30th, 2023 and earned 156 upvotes and 45 comments, placing #8 on the daily leaderboard. Meet Lyro - the AI chatbot that talks to your customers and offers personalized assistance to solve their problems, just like a human agent. Improve your response times and take the pressure off your support team with Tidio Lyro.
Lyro AI by Tidio was featured in Customer Success (6.1k followers), Customer Communication (12.7k followers) and Artificial Intelligence (466.8k followers) on Product Hunt. Together, these topics include over 94.5k products, making this a competitive space to launch in.
Who hunted Lyro AI by Tidio?
Lyro AI by Tidio was hunted by KP. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Lyro AI by Tidio stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
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