This product was not featured by Product Hunt yet. It will not be visible on their landing page and won't be ranked (cannot win product of the day regardless of upvotes).
ThreadLine is a customer support platform that helps companies engage with customers over Email, Telegram, and automated conversations. Connect your channels and talk to your customers from a single place. Add new agents to your system with ease and let them own and resolve conversations. ThreadLine also gives you real-time reports to measure your team's performance, canned responses for answering frequently asked questions quickly, and private notes so agents can collaborate internally.
Hey Product Hunt! 👋
We're the team behind ThreadLine, and we're excited to share it with you today.
Why we built it: Customer conversations end up scattered across email, Telegram, and automated flows. Nobody has the full picture, and replies slip through the cracks. We wanted one place where a team can see every conversation and own it through to resolution.
What ThreadLine does:
- 📥 One inbox: connect email, Telegram, and automated conversations and reply from a single place
- 👥 Clear ownership: add agents and assign conversations, so each one has an owner who resolves it
- 📊 Real-time reports: measure your team's performance as it happens
- ⚡ Canned responses: answer frequently asked questions in seconds
- 🔒 Private notes: let agents collaborate internally without the customer seeing
Who it's for: support teams that are tired of switching between tools and want their conversations in one place.
We'd love your feedback. Which channel should we add next? What would make ThreadLine a better fit for your team? We'll be here all day to answer questions.
Thanks for checking us out! 🙏
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About ThreadLine on Product Hunt
“Email outreach and support, unified.”
ThreadLine was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #147 on the daily leaderboard. ThreadLine is a customer support platform that helps companies engage with customers over Email, Telegram, and automated conversations. Connect your channels and talk to your customers from a single place. Add new agents to your system with ease and let them own and resolve conversations. ThreadLine also gives you real-time reports to measure your team's performance, canned responses for answering frequently asked questions quickly, and private notes so agents can collaborate internally.
ThreadLine was featured in Email (36.8k followers), Email Marketing (33.6k followers) and Marketing (468.6k followers) on Product Hunt. Together, these topics include over 95.1k products, making this a competitive space to launch in.
Who hunted ThreadLine?
ThreadLine was hunted by Anuj Singh. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how ThreadLine stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Anuj Singh