Tettra is an AI powered knowledge management system that lets teams: 1. Curate important company information into a knowledge base 2. Instantly answer questions in Slack with an AI powered bot 3. Keep your knowledge up-to-date and organized with automation
👋 Hi Product Hunt!
It's hard to believe it's been 7 years (!) since we launched our first product here. We've seen a lot of change since 2016, but nothing like the past 12 months due to the explosion of AI powered tools.
You’ve likely seen how other knowledge management systems have rushed out AI features to try to improve workflows via text generation, improved spell checking, or suggesting ideas for new articles.
While AI generated content can be helpful, we felt that more low quality wouldn’t improve knowledge management systems, but actually make them worse. We see a bigger opportunity to help knowledge managers leverage existing content to make it more findable, accurate, and useful day-to-day.
With that in mind, we designed Tettra’s new AI powered Knowledge bot Kai to help knowledge managers with three crucial tasks:
1. Instantly answer repetitive questions in Tettra and Slack, or tap in an expert to answer
2. Tag existing knowledge content with relevant topics, improving search results by making knowledge documents easy to find using plain language, and
3. Preemptively generate reusable Frequently Asked Questions from your existing content to deflect future questions
These new features, combined with our existing knowledge management workflows, make it easy for knowledge managers answer their teammates questions quicker and easier than ever. This allows knowledge managers and subject matter experts can focus on their tasks, uninterrupted by unnecessary questions.
Happy to answer any an all questions about the company or this new product. 🚀 Onward!
Congrats on the launch @andygcook and @nelsonjoyce ! Love watching the product get better and better every year
Awesome, Kai by Tettra sounds like a game-changer for team knowledge management! I love the idea of an AI-powered knowledge base and Q&A system. It could definitely streamline information sharing and make it easier for team members to find the answers they need.
I have a few questions about Kai:
1. How does the AI bot in Slack work? Does it use natural language processing to understand and respond to questions accurately?
2. Can the knowledge base be customized to fit each team's unique needs? For example, can we create different categories or tags to organize information?
3. Are there any analytics or insights available to track how often certain knowledge articles are accessed or how helpful they are to team members?
Looking forward to hearing more about Kai and how it can revolutionize team collaboration! Keep up the great work! 😊
Love this and it makes a lot of sense to unleash this technology on internal tooling first. Can't wait to see all the experiences Kai unlocks to make teams on Tettra move much faster!
Congrats on the launch, @nelsonjoyce, @andygcook, and the Tettra team 👏
Love love love this! The Slack integration is so clutch for everyone, whether they're new team members or just too busy to search around the wiki.
Very cool @nelsonjoyce and @andygcook! Would love to hear more about your strategy for generating embeddings here. Do you have separate embeddings per customer?
Very excited about this, anyway you can automatically reuse knowledge base content in new ways is very valuable!
Every single feature seems really useful. Love the approach to AI that Tettra is taking. The FAQ feature is particularly useful in my opinion! Nice work, team.
Great work Nelson & team. Impressed with Kai...and looking forward to rolling out to our team.
We've been using Tettra for years and it just works. Kai will finally unlock the value of our years of content for our team. I'm excited to have it power our team.
This is awesome, @nelsonjoyce and @andygcook! It looks sweet. What is powering the backend? Did you hone an AI model on your companies' data? Would love to learn more.
I really really like this Q&A approach, in the place where we all spend our day. Congrats!
Seems like a smart approach. We've been playing around with different solutions here and I'm super scared to roll out anything that, if it's wrong, is really wrong. Bad documentation is 10X worse than no documentation at all imho.
About Kai by Tettra on Product Hunt
“AI powered knowledge base and Q&A for teams”
Kai by Tettra launched on Product Hunt on September 13th, 2023 and earned 185 upvotes and 58 comments, placing #13 on the daily leaderboard. Tettra is an AI powered knowledge management system that lets teams: 1. Curate important company information into a knowledge base 2. Instantly answer questions in Slack with an AI powered bot 3. Keep your knowledge up-to-date and organized with automation
Kai by Tettra was featured in Productivity (650.3k followers), Artificial Intelligence (466.8k followers) and Bots (110.6k followers) on Product Hunt. Together, these topics include over 220.1k products, making this a competitive space to launch in.
Who hunted Kai by Tettra?
Kai by Tettra was hunted by Nelson Joyce. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Kai by Tettra stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Nelson Joyce