ChatGPT for customer support & onboarding. Save time by using Spryngtime to answer customer support and onboarding questions! Our bot automatically trains on your public facing docs and internal knowledge (if permissions) to answer customer questions ASAP.
Hey all! Michael here, builder at Spryngtime.
While we were building our previous company (still running), one of the biggest pain points we ran into was answering customer support & developer onboarding tickets. That easily took up 20-30% of our time.
And while we love interacting with customers, we realized a good amount of the questions were already answered if they had just read our docs! Many of our responses were just "Yes we can do X, here's a link to our docs" or "Sorry, you're running into this issue, have you tried this? {Insert link to docs}"
So to solve that, we built a chat bot that's trained on your public knowledge (docs, FAQs, etc) and internal knowledge (Slack, email, Intercom, etc) to properly answer customer support & onboarding questions.
In our initial testing, we've seen up 70% of all questions being handled by a bot!
If you're interested in trying it out with a 2 month free trial, feel free to email me at [email protected] with the words "FREE TRIAL PLS" somewhere in the email :)
Congrats on the launch! Have been waiting for a solution like this 🥳! Excited to try it out.
This is so cool - especially the fact that it works on Intercom! Just submitted our request :)
I love that it is able to train based on the website first, this saves a huge amount of time. A quick question: can I also throw some not yet published docs?
Interesting concept, how does Spryngtime handle more complex inquiries beyond general FAQs? Excited to see how it streamlines our customer support process.
Congrats on launching Spryngtime! I love how it harnesses the power of ChatGPT to streamline customer support and onboarding. 💡
I have some questions:
1) How does Spryngtime ensure data privacy when accessing internal knowledge?
2) Can businesses customize Spryngtime's response style to match their brand voice?
3) What's the typical time needed for Spryngtime to train on a company's documentation?
Keep up the fantastic work! 🚀
This is super cool. We used to always have 50+ tickets in the queue before the day ends. This would save a lot of time
Great tool! Spryngtime's AI-powered chatbot is an efficient way to provide customer support and onboarding. It saves time by automatically diving into your documentation and knowledgebase. Highly recommend it!
