Sync and push conversations from a Slack community into a branded community site, fully searchable by customers and search engines. Build a knowledgebase of Slack discussions and drive new organic traffic with SEO-enabled discovery.
Top comment
Hey Product Hunt peeps! Slack is great for building customer communities – especially if your community members already use work to communicate for work. The problem is that Slack isn't built for communities, and means there are a few disadvantages when building a community with Slack: 1️⃣ Messages aren't saved past 90 days on Slack's free plan – this means valuable community knowledge, support answers, and customer discussions are lost forever. Sure you could upgrade to a paid plan, but Slack's pricing is prohibitively expensive for large communities. 2️⃣ Slack conversations aren't public or discoverable by Google – your customers can't self-serve previously answered questions, or discover your community through the user-generated content created in your community. So we've built an integration with Slack to turn your Slack community into a discoverable site. With Hall, you can transform your community Slack conversations into a branded community site, fully searchable by customers and search engines. Just connect Slack, and start syncing your conversations. You can also manually push interesting conversations to your community site. Best of all, it's entirely free. Sign up today and connect your Slack workspace to Hall in just a few minutes.
Comment highlights
Losing messages after just 90 days is a pain. Hall seems like a smart solution, almost like having a personal note-taker for your Slack conversations. Great idea!
Hey @kaiforsyth Brilliant idea and execution! Loved what you built. It would be great to have one for Telegram based channels/communities as well to drive valuable insights. Keep building awesome stuff!
Congrats to the Hall team on launching Slack Community Sites! This seems like a valuable resource for businesses looking to build thriving communities on Slack. Looking forward to seeing how it helps companies connect and engage with their audiences
Hey Kai, This is a fantastic solution for making Slack communities more accessible and valuable. The SEO optimization is a game-changer. How easy is it to set up and start syncing conversations?
This is quite a cool novel idea! I think as long as folks joining the Slack community understand it's an open community and their content has a chance of being featured in a community site, this is a brilliant idea! Free SEO, turn your Slack into a support site generator, and you get to save your content. Congrats on the launch @kaiforsyth - this is what PH is all about!
This is a fantastic idea! Turning Slack conversations into a discoverable knowledge base addresses one of the major pain points for community managers and marketers. QQ: how do you handle the privacy and consent aspects when syncing Slack conversations? Are there specific settings that allow admins to control which conversations are made public? Congratulations on the launch!
It's a good idea for sure. The fact that it's free is absolutely fantastic, but how will you sustain that and keep interest in it as an organization? So, presumably, we can use our own CNAME domain and brand and all? It's critical to understand the longevity of this. If people or organizations choose to use it and later you abandon it, this will affect not just the organizations but whole communities and, 'super importantly,' the knowledge acquired. What are your thoughts on this and what's your plan on backing up the knowledge? Overall, well done, and I wish you well. Give me a shout if you'd like to chat, as I've been researching community tech for many years :)