Looks very interesting! Can I set goals or define a dialogue plan (mandatory steps)?
As a UX designer, this launch feels especially meaningful. It shows how thoughtful design and technology can come together to create conversations that actually feel human. Excited to see how users experience this
I’ve been testing a number of AI agent platforms recently, and Delight.ai left a stronger impression than I expected.
What stood out wasn’t just the response quality, but the engineering behind how it keeps context alive — even when conversations pause, shift channels, or restart hours later. Most systems break down there, but this one feels unusually steady.
There’s a certain “warmth” in how the agent continues the thread. You can tell there’s a thoughtful memory architecture under the hood, not just a basic session state. Subtle, but it changes the whole interaction.
If you care about the intersection of solid system design and human-feeling CX, this is one of the more inspiring launches I’ve seen lately.
We're thrilled to officially launch delight.ai! Let's get started!
Now I finally get to work with AIs that don't forget previous conversations..!! YES!
Finally, an AI that truly 'knows' the customer. Leveraging user history for personalized responses is a game-changer. Upvoted! 🙌
Exciting launch! Caught the live demo yesterday at SPARK event 🤩 The integration of the Memory and For You Conversations features truly sets it apart in creating personalized customer experiences. Let's save the world from poor customer service!
Congrats to the whole team on such an incredible launch yesterday. We put in so much heart to make this happen, and it showed. This wasn’t just a product moment, it was a shift in how we think about customer conversations and what CX can feel like. Proud of us for building something personal, meaningful, and future-shaping.
Been watching the Delight AI team build this for months, super impressed with how they make customer experience feel human again. The best AI doesn’t automate tasks, it automates care. Every tech shift sparks new customer behavior — and this one’s redefining how brands connect with people. Check them out!
Building a truly omni-channel agent with personal memory is an immense engineering challenge. To the incredible team: thank you for the tireless nights, the complex problem-solving, and the sheer grit you showed to get us here.
It is great to see a product that addresses the gap in the lack of human emotions with AI, along with the promise to deliver across multiple channels.