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SelfDesk for Shopify

Let customer make order edits and add products post-purchase

User Experience
SaaS
E-Commerce

Transform your Shopify store order status page into a revenue-generating machine by enabling post-purchase order edits and upsells.

Top comment

Hi everyone,I want to introduce you to our new Shopify app that merges post-purchase self-service functionality with upselling, designed to help you increase revenue and reduce customer support tickets. The app allows customers to add new products to their orders, change variants, update their shipping address, and much more. We offer a 14-day free trial so you have ample time to test our app. And you can also explore our demo before installing the app—just click “View demo store” on the app page: https://apps.shopify.com/selfdesk If you have any questions, requests, simply reply to this email. I’d love to chat.

Comment highlights

This application has everything that makes it different from the others because it allows the customer to edit orders and this is an excellent proposal that will certainly increase sales and we will have much more satisfied customers, congratulations on the launch.

Letting customers edit orders and add products post-purchase is a game-changer for boosting sales and enhancing customer satisfaction. I love how it turns the order status page into a revenue opportunity.

Well done on the launch!

Congratulations on the launch of SelfDesk for Shopify! This effectively addresses the pain of post-purchase customer satisfaction. How does the platform ensure a seamless user experience during the order editing process to minimize potential errors?

Advanced analytics and detailed event logs help track everything in one place. It's helpful for keeping things organizeed.

This is a solid addition for Shopify merchants, post-purchase flexibility can be huge thing for both revenue and customer satisfaction. The ability to tweak orders without support intervention is a real win-win.


Congrats on the launch!

Best wishes and sending lots of wins :) @anasxhd

Congratulations on the launch of SelfDesk for Shopify! Your solution effectively addresses the common pain point of managing post-purchase customer interactions.


What specific features does SelfDesk offer to facilitate seamless order edits and upsells, and how do they enhance the overall customer experience?