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Scale Chat
Manage customer conversations and teams in one inbox.
Scale Chat is a business communication platform that helps teams manage customer conversations, WhatsApp communication, contacts, campaigns, message templates and automated workflows from one centralized workspace.
Scale Chat is a business communication platform developed by Scale Us Technologies LLP. It helps businesses organize customer conversations, manage team communication, handle contacts and coordinate campaigns through a centralized workspace.
Designed for businesses and customer support teams, Scale Chat brings conversations, collaboration and communication workflows together in one organized platform.
Key Features
1. Team Inbox Manage customer conversations from a centralized inbox. Assign conversations to team members and organize incoming communication.
2. Customer Communication Help your team manage customer conversations and respond through an organized communication workspace.
3. Contact Management Create, organize and manage business contacts and contact groups.
4. WhatsApp Communication Manage WhatsApp-based business communication through supported integrations. Scale Chat is not affiliated with or endorsed by WhatsApp or Meta.
5. Campaign Management Create and organize communication campaigns, recipients and campaign content.
6. Scheduled Campaigns Schedule campaigns for selected dates and times to plan customer communication in advance.
7. Message Templates Create and manage reusable templates for consistent business messaging.
8. Team Management Manage team members, responsibilities and communication workflows.
9. Routing & Assignment Organize incoming conversations and distribute work among appropriate team members.
10. Automation & Flows Configure automated actions, quick replies and workflows to support business communication.
11. Business Hours & Availability Configure working hours and team availability for organized communication management.
12. AI-Assisted Tools Use available AI-powered tools and automation features to support communication workflows.
13. Notifications Stay informed about conversations and relevant workspace activities.
14. Workspace Management Manage teams, contacts, settings and communication workflows from one place.
Scale Chat is developed by Scale Us Technologies LLP, a technology company building mobile applications, SaaS platforms and AI-powered digital solutions.
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About Scale Chat on Product Hunt
“Manage customer conversations and teams in one inbox.”
Scale Chat was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #336 on the daily leaderboard. Scale Chat is a business communication platform that helps teams manage customer conversations, WhatsApp communication, contacts, campaigns, message templates and automated workflows from one centralized workspace.
Scale Chat was featured in Android (57.7k followers) and Messaging (52k followers) on Product Hunt. Together, these topics include over 66.5k products, making this a competitive space to launch in.
Who hunted Scale Chat?
Scale Chat was hunted by Scale Us Technologies LLP. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Scale Chat stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Scale Us Technologies LLP
Scale Chat – Business Communication & Team Inbox
Scale Chat is a business communication platform developed by Scale Us Technologies LLP. It helps businesses organize customer conversations, manage team communication, handle contacts and coordinate campaigns through a centralized workspace.
Designed for businesses and customer support teams, Scale Chat brings conversations, collaboration and communication workflows together in one organized platform.
Key Features
1. Team Inbox
Manage customer conversations from a centralized inbox. Assign conversations to team members and organize incoming communication.
2. Customer Communication
Help your team manage customer conversations and respond through an organized communication workspace.
3. Contact Management
Create, organize and manage business contacts and contact groups.
4. WhatsApp Communication
Manage WhatsApp-based business communication through supported integrations. Scale Chat is not affiliated with or endorsed by WhatsApp or Meta.
5. Campaign Management
Create and organize communication campaigns, recipients and campaign content.
6. Scheduled Campaigns
Schedule campaigns for selected dates and times to plan customer communication in advance.
7. Message Templates
Create and manage reusable templates for consistent business messaging.
8. Team Management
Manage team members, responsibilities and communication workflows.
9. Routing & Assignment
Organize incoming conversations and distribute work among appropriate team members.
10. Automation & Flows
Configure automated actions, quick replies and workflows to support business communication.
11. Business Hours & Availability
Configure working hours and team availability for organized communication management.
12. AI-Assisted Tools
Use available AI-powered tools and automation features to support communication workflows.
13. Notifications
Stay informed about conversations and relevant workspace activities.
14. Workspace Management
Manage teams, contacts, settings and communication workflows from one place.
Who Can Use Scale Chat?
Customer support teams
Small and medium-sized businesses
Sales and marketing teams
Customer service departments
Businesses managing WhatsApp communication
Organizations handling multiple customer conversations
Developed By
Scale Chat is developed by Scale Us Technologies LLP, a technology company building mobile applications, SaaS platforms and AI-powered digital solutions.
Official Website: https://scaleus.in/
Support Email: jasminder@scaleus.in
Scale Chat brings customer conversations, team collaboration and business communication workflows together in one centralized workspace.