A sleek, website-like experience uniting every post-sale interaction in one place—think kick-off to project delivery, hyper-care, and beyond. It helps you: 🎯 Fast-track time to value 🤝 Ensure visibility and shared accountability 💬 Boost customer engagement
Hello Product Hunters!
I’m Sri, Co-founder of Rocketlane - Client onboarding and PSA software that is built to be client-centric.
If you're already with Rocketlane, you know our software is purpose-built to elevate the customer experience and enable better collaboration and client accountability.
But we realized that was only the beginning of what’s possible when it comes to enabling a professional, seamless, and collaborative partnership with your customers.. So last year, we asked ourselves: What would help us take this to the next level?
What if your customers had a very intuitive and website-like experience, where taking action felt simple, they were always informed of where things stood and the next steps, and they had always access to the right resources, content, at each stage of their journey?
What if we could build a one-stop UX for your partnership with your customers?
What if we could give onboarding and service teams the power to craft their perfect post-sale journey experience for every customer?
Towards that, we are launching our next-generation brand new Customer Portal!
Why will you love it? Here’s the magic:
* Sleek, premium, and intuitive: Your customers will love using it—and you’ll love how easy it is to build.
* Make it unmistakably yours: From colors to fonts, themes to logos, make the portal unmistakably yours.
* All-in-one hub: From feedback to files, collaboration to resources, everything lives in one organized, accessible space.
* Accountability + alignment: Shared milestones, clear timelines, and real-time updates keep everyone on the same page.
* Embeds right into your product (if you are a product company): No steep learning curves here. No more switching between tools. Embed it right where your customers already are for a seamless experience.
Want to give it a try? We hav a 14-day trial so give it a spin and share your feedback!
From start the delivery, everything is in one location, which I adore since it makes process management so much easier.
It makes sense to concentrate on expediting project schedules. That will have a significant impact on the teams I have to deliver to in a timely manner.
I'm impressed by the seamless experience your Customer Portal provides. Can you share more about its user engagement features and how it stands out in the market?
Huge congrats to the team on today's launch! 🎉 I love how this Customer Portal streamlines everything from kick-off to project delivery in one sleek space. Here's a curious question: How do you envision teams using the 'hared accountability' feature to most effectively boost customer satisfaction - are there any early success stories you've witnessed so far?
Excited to see how customizable the portal is to fit different business needs and if there are analytics to track customer engagement. Great work on empowering businesses to deepen customer relationships!
@srikrishnang OMG I wish I had this 2 years ago when I was working in Business Development :'). Does it integrate with any CRMs? Any change it will in the future?
I've used Hubspot and Pipedrive a lot for BD, sales and onboardings 🤔
Looks super slick, and very very useful for enterprises. A help portal, that can scale across users. Looks like it may replace some of the in-product guides for sure! Well done @vignesh_giri @srikrishnang
Awesome launch, @srikrishnang and Team! UX will only gain in importance! I wish you guys at Rocketlane all the success!🔥📈
All the best for the launch, this is awesome @srikrishnang @vignesh_giri and team!
All the best for the launch! power trio @srikrishnang @vignesh_giri & @deepak :)
About Customer Portal on Product Hunt
“Redefine how customers engage and experience value with you”
Customer Portal launched on Product Hunt on October 30th, 2024 and earned 293 upvotes and 20 comments, placing #7 on the daily leaderboard. A sleek, website-like experience uniting every post-sale interaction in one place—think kick-off to project delivery, hyper-care, and beyond. It helps you: 🎯 Fast-track time to value 🤝 Ensure visibility and shared accountability 💬 Boost customer engagement
Customer Portal was featured in Task Management (84k followers), Customer Communication (12.6k followers) and SaaS (41.6k followers) on Product Hunt. Together, these topics include over 54k products, making this a competitive space to launch in.
Who hunted Customer Portal?
Customer Portal was hunted by Hiten Shah. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Customer Portal stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Hiten Shah