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Repliva is an AI-powered customer support workspace built for Shopify stores. It automatically gathers order data, tracking updates, products, policies, subscriptions, and customer history to draft accurate support replies in seconds. Unlike traditional AI chatbots, every response stays under human control before sending. Reduce ticket handling time, streamline refunds, and uncover customer insights from every conversation.
👋 Hey Product Hunt!
I’m excited to introduce Repliva, an AI customer support specialist built specifically for Shopify stores.
The idea came from a problem I faced myself.
As ecommerce stores grow, customer support quickly becomes overwhelming. Agents spend hours jumping between emails, Shopify orders, tracking pages, refund policies, subscriptions, and product information just to answer simple questions.
Most AI support tools either:
* Don’t have enough context to provide accurate answers.
* Respond automatically without sufficient control.
* Require complex setups and extensive training.
We built Repliva differently.
Repliva automatically gathers everything a support agent needs:
✅ Shopify orders and customer history
✅ Tracking and shipment status
✅ Store policies and FAQs
✅ Product information
✅ Subscription data
✅ Refund and cancellation workflows
Instead of sending messages automatically, Repliva prepares highly accurate replies that stay under human review before they’re sent.
The goal isn’t to replace support teams.
It’s to help them handle tickets faster, reduce repetitive work, and maintain high-quality customer experiences.
We also added an Insights system that analyzes customer conversations to uncover recurring issues, product feedback, and opportunities to improve the business.
We’re still actively building and would love your feedback.
What is the most frustrating part of customer support in your business today?
Thanks for checking out Repliva ❤️
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About Repliva on Product Hunt
“AI Customer Support Agent for Shopify Stores”
Repliva was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #21 on the daily leaderboard. Repliva is an AI-powered customer support workspace built for Shopify stores. It automatically gathers order data, tracking updates, products, policies, subscriptions, and customer history to draft accurate support replies in seconds. Unlike traditional AI chatbots, every response stays under human control before sending. Reduce ticket handling time, streamline refunds, and uncover customer insights from every conversation.
Repliva was featured in Productivity (655.7k followers), Artificial Intelligence (473.1k followers) and E-Commerce (41.6k followers) on Product Hunt. Together, these topics include over 267.1k products, making this a competitive space to launch in.
Who hunted Repliva?
Repliva was hunted by Anthony Lombardo. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Repliva stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Anthony Lombardo