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Customer Feedback Portal for Jira

Build what matters, with customer feedback in Jira

Productivity
Customer Communication
SaaS

Make your Jira roadmaps two-way. Publish updates and ideas, collect feedback from customers and stakeholders, and watch every response flow straight back into Jira. No extra tools, no silos.

Top comment

If you’re like most product teams, customer feedback is scattered across Slack, support tickets, spreadsheets, and random conversations. We tried dozens of feedback tools — and they all fell short: ❌ Endless backlogs of feature requests no one addresses ❌ Voting systems that create bias, not value ❌ Feature request streams that turn into PM busywork Feedback should help you build better products, not create more mess. That’s why we built a better way: ✅ A public feedback board your customers can contribute to ✅ Feedback flows directly into Jira, linked to real work ✅ Wishlists boost engagement without the bias of voting ✅ AI smart replies make closing the loop lightning fast ✅ Everything in one place — no more context switching With Released, feedback isn’t a separate system. It’s part of your product workflow. Collect input from customers, stakeholders, or partners — and see it all alongside your backlog and roadmaps, where decisions actually get made.

Comment highlights

Big congrats @jens_schumacher on shipping Released! 🚀 The team's mission to centralize Jira roadmaps, customer feedback, and release notes with AI-generated content really resonates, especially with your seamless two-way integration. Looking forward to seeing your impact on product teams everywhere. All the best for launch day!

I've seen teams build features that were "loud" on the feedback board but didn't move the needle, while quieter, more valuable insights were lost in Slack.

Integrating directly into Jira is the killer feature. It closes the loop between customer input and the actual work, making feedback actionable instead of just archival.

You are solving a genuine problem. All the information is scattered, and that leads to delays and backlogs.
Great product and launch!