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Qria
Customer feedback and review gathering with AI insights
Qria helps small businesses collect and understand customer feedback and reviews. Build a form in minutes (star ratings, open text, multiple choice), share it as a QR code or link at your point of sale. Pull in your public reviews from Google Maps, Trustpilot, and TripAdvisor. You get a full dashboard with trends and graphs, plus an AI layer that reads across all your responses and surfaces plain-language summaries and sentiment. Built for anyone who serves customers. 30-day free trial.
Hey Product Hunt! Greg here, maker of Qria.
I had the idea to make Qria when I was talking to a friend who manages a restaurant about the frustration of trying to understand what people were actually thinking of his restaurant. Sometimes a 1 star, 1 word google review would come in: "Bad". Bad how? What do we need to improve? What would make someone want to come back once every 2 months, rather than once a year? He loves the business and wants to make the best experience he can, but he just doesn't have the visibility.
I started building Qria with hospitality in mind. But the more people I spoke to, the more it became clear that the same problem exists everywhere: tradespeople trying to build a reputation job by job, consultants chasing client feedback, software teams getting refund requests and not knowing why. The tool ended up broader than I originally planned.
Qria gives you a QR code to put at your point of sale, customers leave feedback in 30 seconds, and you get a full dashboard and an AI layer that reads across all your responses and public reviews (Google Maps, Trustpilot, and TripAdvisor at the moment. Will happily add more platforms as needed) to surface plain-language summaries so you don't have to wade through everything manually.
30-day free trial. Try the demo at qria.io/demo/dashboard, no signup needed.
Brutal feedback welcome. I want to know what's missing.
I really like this. I know this is initially super focused on small business, but one thing I would find incredibly useful as a product manager in a bigger company - feedback aggregation on all kinds of things is a mess - as a value add is a very basic integration; simple export of the aggregated raw data to cloud drives (GDrive, OneDrive, Sharepoint) on a schedule / cron to a well structured markdown file.
This would allow me to integrate the output into my core research stack, know it's up to date, and be super queryable in the context of the rest of my work.
I would likely set the feedback gathering up within the Qria app, but I would like to consume that feedback in my VSCode / Claude CLI / NotebookLM, if that makes sense, because it would really help in the context of everything else I'm working on.
Like "show me feedback about feature x over the last 30 days from both our internal teams and from customer feedback responses", for example, knowing the markdown from your app was there and up to date.
At what point will the customer see QR code and want to stop and leave a review? For example, I'm dining in at a restaurant, the server brings me the check and the QR code?
Love this, thanks a lot. I have a friend with small business and I sent this to him. It would be interesting to see an yearly plan regarding the pricing.
Really excited for this product, I've organised conferences in academia and collating feedback after was always a pain using Google forms. Especially in a sector where people are so overloaded that sometimes the feedback just didn't get looked at.
what is the key difference between directly share the QR code of google form? is the advantage mainly on the post analysis using AI?
This feels like a super helpful thing. I'm a self employed small buisness owner and Google reviews are fine, but I really struggle to understand what folk actually want these days. This feels like it would really help with figuring that out without being overwhelming.
Love this, it feels like small businesses are opened with an expiry date on them nowadays, or at least they do up in my end of the woods. Anything extra to assist them is a big win in my book 🤙
About Qria on Product Hunt
“Customer feedback and review gathering with AI insights”
Qria was submitted on Product Hunt and earned 11 upvotes and 16 comments, placing #50 on the daily leaderboard. Qria helps small businesses collect and understand customer feedback and reviews. Build a form in minutes (star ratings, open text, multiple choice), share it as a QR code or link at your point of sale. Pull in your public reviews from Google Maps, Trustpilot, and TripAdvisor. You get a full dashboard with trends and graphs, plus an AI layer that reads across all your responses and surfaces plain-language summaries and sentiment. Built for anyone who serves customers. 30-day free trial.
Qria was featured in User Experience (365k followers), SaaS (41.7k followers) and Artificial Intelligence (467.3k followers) on Product Hunt. Together, these topics include over 161.5k products, making this a competitive space to launch in.
Who hunted Qria?
Qria was hunted by Greg Armstrong. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
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Greg Armstrong