Qentaris

Self-training AI support for Discord communities

SaaS

Artificial Intelligence

Bots

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Hey Hunters, I'm Alessandro, founder of Qentaris. Quick story on why I built this. I used to run a digital goods shop on Discord. At our peak we had thousands of members and a small team of mods handling support. The problem was that 80% of tickets were the same 5 questions on loop. "How do I install?", "Where's my order?", "Is this compatible with X?". My mods were burning out repeating themselves all day. I tried existing Discord support bots. They all worked the same way: I had to manually write a knowledge base of Q&A pairs, keep it updated, retrain it every time something changed. After a week I gave up. Maintaining the KB was more work than just answering the tickets myself. So I built Qentaris. The core idea is simple but nobody had done it well for Discord: the bot watches how your staff actually replies in real conversations, and learns from that. No KB to write. No retraining loops. Staff just keeps doing their job. After a couple of days the bot starts handling the repeat questions on its own, and your team only sees the edge cases that actually need a human. A few things I'm proud of: - **Anti-hallucination by design**. Every answer is grounded in semantic search above a confidence threshold. No making stuff up. - **5 native languages** (English, Spanish, French, German, Arabic with full RTL), auto-detected per message even mid-conversation. - **Reads screenshots via OCR**. Customers send error screenshots constantly, the bot can actually parse them. - **Pause on staff reply**. The moment a human jumps in, the bot steps back for 30 minutes. Picks back up only if the conversation continues without staff. - **Web dashboard** at qentaris.com showing staff response times, repeat question patterns, satisfaction ratings, even conversion tracking for sales-focused communities. Took ~5 months to build. Stack: DeepSeek for the LLM layer (better cost than GPT-4 for our use case), FAISS for semantic search, Tesseract + easyocr fallback for image OCR, Next.js + Stripe + Clerk for the dashboard and billing. What's next on the roadmap: - Native Billgang, Shopify and Whop integrations so the bot can resolve order-related tickets automatically - Slack and Telegram versions - Multi-bot deployment for agencies running many client servers Free 7-day trial on every plan, no credit card. If you run a Discord community where staff is answering the same questions over and over, I would love your feedback. Particularly interested in: 1. What features you would want that aren't here yet 2. What pricing feels fair for your community size 3. What integrations would unlock the most value for you Interactive demo here: qentaris.com/demo (60 seconds, no signup) Happy to answer anything in the comments. Thanks for checking it out.