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Pine

Take control of your bill with Pine

Fintech
Artificial Intelligence

Pine is your AI assistant that takes the frustration out of dealing with billing issues. It detects unfair charges and makes calls to companies on your behalf, negotiating to protect your rights and resolve disputes.

Top comment

Hello Product Hunt Community, We’re beyond excited to announce the launch of Pine AI today! Pine AI is your personal AI assistant, designed to handle customer support calls and resolve various issues on your behalf. Let’s face it—dealing with customer support can be exhausting and frustrating: 1. Long Hold Times: Waiting for more than half an hour just to get connected. 2. Repetition: Explaining the same issue repeatedly during transfers. 3. Unhelpful Agents: Encountering responses that don’t resolve the problem. 4. Negotiation Challenges: Struggling to negotiate effectively. From my own experience, dealing with customer support—especially with companies like Bank of America—has been a nightmare. Spending an hour just to waive a fee or close an account, only to be hung up on, feels like an unnecessary burden on our valuable time. That’s why I love Pine AI—it’s here to make these hassles a thing of the past. Here’s what makes Pine exceptional: 1. End-to-End Convenience: Simply describe your issue, and Pine handles the rest—no human involvement required. 2. Proactive Problem Solving: Pine connects with your accounts, identifies issues automatically, and resolves them efficiently. 3. Strategic Negotiation: Pine researches your bill and determines the best approach to negotiate effectively with customer support. 4. Tough Negotiator: It saves you from embarrassing or drawn-out conversations and gets the best outcomes for you. Currently, Pine excels in cable, internet, and phone bill negotiations, with plans to expand to even more use cases soon. We’re thrilled to see how Pine can help you save time and reduce the stress of dealing with customer service. Your feedback is invaluable to us, so please share your thoughts, suggestions, or experiences. Thank you for being part of this journey - we can't wait to hear what you think!

Comment highlights

Hey, I was checking your solution. Looks very interesting and the branding is cute. Yet can't really understand how does it work in terms of input data. Als, I get impression the product is very market specific (looks like it has strong focus on US market), it would be great to communicate on limitations.

Very interesting @klee_1995. What markets does it focus on? Does it work in multiple languages? Love the concept! Congratulations on your launch!

The caracter is great, these things more from a marketing perspective and speaking personally for me, it is likeable

Great concept! How does Pine ensure accurate negotiations with companies? Are there any specific industries or types of billing issues it specializes in?

it's sooo interesting to try seeing the fitur would be very helpful. and the concept that represents the app so unique!good job, congratulations on the launch

Finally, an AI that actually works for me! Pine found charges I missed and resolved them without me lifting a finger

I’ve struggled with unfair charges for ages, but Pine stepped in and handled everything. Such a relie

This look so clever I like it much for sure I if I was in USA or supported countries I willing to give it a try. Good marketing logo etc.

Ahh, the character/mascot is so great! Dealing with bills and customer support is such a drag, this could easily be seen as a "grudge product" that people don't want to spend money on. But you've executed the idea in such a delightful way, it looks fun! Nice job, and congrats on the launch!

I like life saver ideas! Just created some brand icons and logos for Pine AI if you need one: https://logospark.starta.trade/s... https://logospark.starta.trade/s...

Does Pine AI only work with phone calls right now? I use many SaaS tools and software. Sometimes, I get overcharged. To fix this, I usually need to contact support through live chat or email, not phone calls. Will Pine AI help with these in the future? Also, how do you make sure user information is safe? Since this might involve payment accounts

Pine AI sounds like a game-changer for tackling those frustrating customer service calls! But I'm curious, how does Pine ensure that it understands the context of the issue without human input? Also, any plans for integrations with specific service providers or tools? It'd be great to have support for specific billing systems. Looking forward to trying it out! @klee_1995

I wonder who hasn’t face this issue before 😂sometime when you see a charge email you wonder ‘oh no…’ Congrats on launching! Super useful tool!

Is it available on playstore? I wish Pine can work on both iOS and Android so more people can try Pine. Congrats on the launch! @klee_1995 🎉