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Permut

AI Agents for customer listening and feedback collection

Messaging
Artificial Intelligence
Bots

Permut is the complete platform to build AI agents that engage customers, collect feedback, and drive growth — across WhatsApp, SMS, Web and more. Boost retention, prevent poor experiences, and unlock real-time insights at scale.

Top comment

oh, yeah, we're struggling to get responses from our users, even very tailored 1:1 reached do not always work, but we really need these responses to understand them

Comment highlights

I’ve always struggled to collect feedback without making it feel like I’m bothering the customer. This actually looks like something I’d use because it fits into channels people already respond to. I usually lean on post-interaction surveys, but those don’t give me context. Something more ongoing and casual like this feels way more useful. I’m curious how well it handles open-ended replies and if there’s any filtering before insights get logged. Definitely planning to test it out.

Powerful... streamlining customer feedback to go straight to the insights is super helpful.

That's very cool and user friendly 😊
Congratulations on the launch 🚀

Hi!
Congrats for the launch.

Unfortunately I can only see the Permut logo. I've scanned it for FREE with our product FastAudit, here's the report:
https://www.fastaudit.io/audit-report/451125b16c1a40cc258e8c7c4dbfc0f9a3c19df4570cf58adad7903434492274

Good Luck!

This platform is a game changer for business owners, making it easy for them to analyze the data and improve their businesses accordingly. Great job!

Very interesting approach on user feedback, from qualitative input to quantitative insights. Great team working on it too. Good luck!

Love how Permut makes it super easy to gather real-time feedback from customers on WhatsApp and SMS—huge kudos to the team for such a handy solution (seriously, gamechanger!).