Meet Peakflo's AI Voice Agents – your humanlike, scalable, always-on team member that handles business ops calls, retains memory, triggers logic based actions and updates your system of record in real time.
I’m Saurabh, co-founder of Peakflo (YC W22), and I’m super excited to launch Peakflo AI Voice Agents!
During conversations with our clients, one challenge stands out across industries (whether thats in insurance, healthcare or even logistics): teams spend countless hours on calls, follow-ups, and manual system updates — a time-consuming, inefficient use of talent.
We launched AI Voice Agents (like Jason & Carrie) that have been in a closed beta with a leading regional insurance carrier for time-sensitive and high volume claims intake processing (https://peakflo.co/industries/insurance). We are now doing a full public rollout where these AI agents will be able to:
✅ Make calls with prior consent at scale
✅ Receive calls 24/7 with instant pickups and TAT
✅ Access your datastores to give contextual answers
✅ Integrate with your CRM, ERP, and helpdesk tools
✅ Remember context from past conversations
✅ Take action and trigger workflows based on responses
✅ Evaluate interactions with AI scoring and improve over time
✅ Speak multiple languages and dialects
We’d love your thoughts, feedback, and ideas. And if you’ve got a use case you want to automate — drop it below, we’re all ears!
You can signup on the website and we will give you an account that you can use to build out your own voice enabled workflows: https://peakflo.co/ai-voice-agents
Can your virtual agent be used to call, for example, a restaurant and make a reservation?
Love the true omnichannel + memory architecture! Do you offer per-call audit trails (PII-redacted) and data-residency options for regulated finance?
How does Peakflo ensure the AI voice agents handle complex, sensitive financial conversations accurately and compliantly, especially in scenarios involving disputes or escalations?
Does the system remembers customer history from previous calls, including details like payment promises, follow-up requests, or concerns raised earlier? And does it work from where it left? Curious because I am frustrated when a CS call is dropped and I have to repeat it
Hey, this ai voice agent is solving a great use case and might be really helpful for a lot of companies out there.
I've a question, is this ai voice agent service going to create a seperate chat window for every customer? So that all of the context will be preserved in a single place for future conversations.
This looks incredibly powerful. Congratulations to the team! How does the AI handle complex, multi-turn conversations or unexpected questions from customers?
@saurabh_chauhan6@dmitry_vedenyapin1@nabid Looks like a killer product! Curious how this compares or aims to compete with other AI Voice products in the market - Really interested to hear if you've got any data to support this Vs a BDR with respect to bookings / closings or any sort of macro level insights re: adoption / acceptance from humans on the other end of the line.
Love the concept of human-like AI for business calls! As a UI/UX designer who's worked with 200+ products, I'm curious: how did you design the conversational flow to feel natural while handling edge cases? Voice UX requires balancing predictability with flexibility. Congrats on the launch!
Does this work for regulated industry use cases? How do you manage compliance?
Been using the Peakflo AI Voice Agent for a bit now & i'm super impressed with how natural the conversations feel. No awkward pauses or weird delays, and it actually understands context without those random AI hallucinations you get elsewhere. Can’t wait to see where this goes!
Overall, looks very interesting! Definitely this will help cut down the number missed calls, but I am curious about one thing. What do the customers on the other line feel or say about talking to a AI voice agent? I remember there were studies done where people were not as comfortable for robotic agents talking very similarly to humans but were okay when they were more robotic. Regardless, curious to see how far this will go!
Love the idea behind your AI voice agents! How customizable is the voice behavior? Can teams tailor tone/personality to match their brand vibes?
an actually good use case for voice ai -- i want to spend less time doing boring stuff
Congrats! Does it integrate with CRMs or ERP systems out of the box?
Hey Product Hunt Community! 👋
I’m Saurabh, co-founder of Peakflo (YC W22), and I’m super excited to launch Peakflo AI Voice Agents!
During conversations with our clients, one challenge stands out across industries (whether thats in insurance, healthcare or even logistics): teams spend countless hours on calls, follow-ups, and manual system updates — a time-consuming, inefficient use of talent.
We launched AI Voice Agents (like Jason & Carrie) that have been in a closed beta with a leading regional insurance carrier for time-sensitive and high volume claims intake processing (https://peakflo.co/industries/insurance). We are now doing a full public rollout where these AI agents will be able to:
✅ Make calls with prior consent at scale
✅ Receive calls 24/7 with instant pickups and TAT
✅ Access your datastores to give contextual answers
✅ Integrate with your CRM, ERP, and helpdesk tools
✅ Remember context from past conversations
✅ Take action and trigger workflows based on responses
✅ Evaluate interactions with AI scoring and improve over time
✅ Speak multiple languages and dialects
We’d love your thoughts, feedback, and ideas. And if you’ve got a use case you want to automate — drop it below, we’re all ears!
You can signup on the website and we will give you an account that you can use to build out your own voice enabled workflows: https://peakflo.co/ai-voice-agents