EverAfter, transforms overload into actionable, personalized engaging customer experiences. Build customer portals, hubs, dashboards, and presentation, using the first B2B Customer Interface.
Hello, Product Hunt!
We're thrilled to be back! ✨
Roughly a year ago, we had a major release on Product Hunt to allow companies to build experiences for their self-service segment.
It was a great decision back then, as the efficiency trend came back to life with the economic downturn.
Since then we’ve been working hard to provide all the needed modules to create a true B2B Customer Interface, which goes beyond the original design, but also allows ultra-personalization, collaborations, and insights to keep the interface as valuable as it can get.
It might not be clear to the techy and product people among you, why SaaS companies would need to build a Customer Interface if they already have their core product. I didn’t get it in my early days in tech as well.
I was a young product manager, believing with all my heart that what we designed and delivered to our users would make them successful. Until I found out that there is another department in the organization that is ACTUALLY responsible for the success of our customers, and it is called ‘Customer Success’. 😱
Well, if customers can’t succeed on their own, and the business revenue all comes from existing customers, I figured it was a smart decision to build those departments.
Over the years I’ve worked closely with CS departments, discovering more and more how those people are covering many things that are not part of the product - helping customers set complex flows, consulting on best practices, providing custom reports and insights, creating project plans and delivering dozens of presentations from various sources.
They basically created a thick layer of service on top of the product, that they orchestrate and deliver personal and curated emails, spreadsheets, and slides.
All of this hard work is to try and push the customer to take action and move forward.
If only they could design and build those services in a way that is digital, personalized, actionable, connected, and collaborative….
Well - now they can! 😍
And actually, they can do much more with all the robust features -
👉 Robust design capabilities
👉 20+ smart no-code widgets
👉 Multi-level personalization options
👉 Endless bi-directional integrations
👉 Analytics and insights on your customer interactions
👉 Custom experiences for digital-touch and high-touch, customers and partners
And lots of creative freedom!
Curious to learn more? Check out our website, watch some of our customer’s stories, and schedule your own personalized demo with the team 😍
We can't wait to embark on the next exciting phase with you!
@tom_shelly2 & @noa_danon123 : Congrats on the launch team, the product looks amazing.
@tom_shelly2, a formidable achievement! With this new no-code customer interface you have provided a great opportunity for customers to swiftly advance their product. Kudos to you for this innovative solution!
Looks amazing! Curious which metrics would it help me improve on the long and short term?
Congratulations on the launch of EverAfter! I'm excited to see how customers use this no-code interface to quickly grow their business. What features are most popular and how have you seen customers benefit from this product?
Amazing work!
How can EverAfter enhance the workflow and decision-making processes for product managers, and what specific features or tools does it offer to support them in effectively managing and optimizing product development?
Having one hub, that's also automatically up-to-date, is a welcome relief from the jungle of all these tools, slides, docs, emails...
"That static QBR deck could have been an EverAfter page" ;-)
Looks amazing! Curious which metrics it would help me improve in the long and short term?