Kandid is an AI-powered sales assistant for consumer brands that boosts conversions by guiding shoppers, recommending products, answering queries, and upselling like a trained store rep - all in real time, 24x7, across your website.
Hey Product Hunt community! 👋
I'm Pulkit, co-founder of Kandid, and I’m super excited to share what we’ve been building with you all.
Why did we build Kandid?
Brands spend lakhs bringing traffic, but still 90%+ visitors drop off without buying because of confusion and low to no guidance.
The reason?
Websites still behave like catalogs - not salespersons.
We tried chatbots, but they only answered FAQs - they didn’t sell.
That’s when we asked: what if your website had an AI salesperson?
That’s why we built Kandid.
It’s a brand-trained AI agent that lives on your site and:
✅ Understands your catalog, routines, and customer needs
✅ Chats like your best salesperson would
✅ Recommends products and bundles in real time
✅ Upsells smartly and boosts AOV
✅ Handles support queries 24x7
✅ Tracks revenue it drives with precision
Who’s Kandid for?
► D2C founders looking to lift conversions
► Growth & CX teams who want 24x7 sales help
► Brands spending big on ads but seeing low ROI
Already powering 6-10% of revenue for brands like Suroskie, foxtale, frido etc.
Would love your feedback, thoughts, and support 🙌
Would love for the entire site itself to be just a chatbot & nothing else.
The traditional website mode can only be toggled using a special button.
I have been seeing a lot of good buzz around Kandid, Congratulations on the launch team Kandid :)
Kandid brings the in-store experience online an AI sales assistant that guides, recommends, and upsells like a pro. Real-time, 24/7, across your site. Consumer brands finally get a rep that never sleeps.
Kandid is a fantastic launch for ecommerce brands! This consultative AI salesperson brings so much value—guiding shoppers, recommending products, answering queries, and upselling in real time, 24x7 across websites. It’s like having a trained store rep available around the clock, which is sure to boost conversions.
No way—an AI salesperson for ecommerce? That’s genius! My shop could seriously use help guiding buyers. Does it handle complex product questions, too? This feels like a game changer.
Congrats on the launch, this looks great! One small thing, it would be great to have a streamed response instead of waiting for the chat response to load completely.
Love the concept—having a 24/7 sales rep that never forgets an upsell sounds amazing. How does Kandid handle nuanced sizing or fit questions when a shopper is torn between two nearly identical variants? And on the analytics side, can merchants see which objections the bot most often overcomes so they can refine real-world product pages?
Love kandid and the team - the product is something I reccommend every D2C brand. You're gonna get left behind if you're not using it.
Congrats on the launch! Love the concept of Kandid, feels like the missing bridge between a static catalog and a real sales rep. I’m curious how quickly it starts performing for a brand does it need a lot of historical sales/training data to get smart at recommendations, or can it start ‘selling’ effectively from day one?
This looks great. It could definitely increase sales and be useful for many industries. for instance, I imagine what it could do in the travel and tourism industry. Does it accompany the customer all the way to the checkout/payment process? or does it stop at the selling point. I ask this because I know that % of abandoned shopping carts are a things.
Interesting approach to AI sales. Curious how Kandid handles data privacy, consent, and avoids misleading claims while boosting conversions.
love the concept of turning passive websites into active sales machines
excited to see how kandid reshapes the d2c experience
