Product Thumbnail

Journey AI

Map user research into journeys in minutes

Customer Success
User Experience
Artificial Intelligence

Journey AI analyzes your raw customer research and maps it for you in minutes—fast forwarding the weeks-long journey mapping process and making it easy to gain context from vast amounts of customer research without fear of information gaps or bias.

Top comment

Hi there, Your user research doesn’t belong in a dusty knowledge base. Journey AI helps you make sense of tons of qualitative user data, quickly, within the context of user journeys. I know so many folks in this community who can benefit from it, which is why I’m so excited for this launch. 🎉 Within just a few hours of using Journey AI in TheyDo, you can have an entire ecosystem of journeys to inform better decision-making. Journey AI parses user insights, such as interviews, support tickets, and survey responses, to construct powerful journeys sourced directly from the voice of the user. Let these maps guide product decisions and add context to your roadmap. Aligning the product roadmap with user needs doesn’t have to be a challenge. Use Journey AI to contextualize product ideas, remove bias from task prioritization, and tie user benefits to OKRs. The model is 100% private, so you don’t have to worry about shared data. Journey AI is part of TheyDo, the collaborative platform for user-centric journeys. With Journey AI and TheyDo, qualitative research is transformed into insights, such as: 🤕Pains 🏆Gains 💜Needs 🥽Observations These insights are added to a bespoke journey map created for you by AI. As you add new research, your journeys update automatically. Using your insights, Journey AI automatically reveals opportunities for customer and business impact, taking you from research to prioritization faster than ever. ⚡️ Don’t file away your research; put it to use with Journey AI. Try it out on theydo.com/ai — and let us know what you think!

Comment highlights

This looks legit, huge time saver for UX and product folks. Will share with my team.

Ah this looks pretty cool -- in some prelim playing around it has unearthed a few unique insights, so this has the potential to be a huge time saver. Finally -- useful AI :)

This is so cool - I pride myself on how robust my teams experience maps are but this product automates most of it and produces some insights that I haven't seen in an experience map before. Going straight from user and stakeholder interviews to visualized data is intriguing.. I wonder if an integration with AI note takers like Supernormal 1.0 would be practical? Definitely going to give this a shot for my next research and strategy project.

Congratulations to the launch! What a great product to cut down menial & manual work to discover customer insights. Love that it can help your reduce or even eliminate bias!

Congratulations on the launch @jochemvanderveer 🙌 I gotta say, I love the landing page of your product! Kudos to whoever designed it.

Looks awesome, congrats on the launch! Can imagine working through all these touch points manually and making sense of them is a lot of work. Automation with AI makes a lot of sense here. Good luck today!

Wow! What an ambitious and interesting product. I'm especially blown away of how easily all insights stick to opportunities created, to get a good overview and not lose insights on the way. You managed to give something very unruly some structure! I generally agree that the actual work sifting through interviews, synthesising and organising everything is time consuming, though one retro part of me think that process in itself helps me and my team understand and feel more. Do you think there's a risk in automating some of these things too much? An honest and more philosophical question :)