Intelli is a WhatsApp Business API platform for SMBs in emerging markets. Automate customer engagement, run broadcast campaigns, collect payments, and manage support from one place across WhatsApp, web chat, Instagram, Messenger, and email. AI assistants are trained on your own data, with customer journey workflows and local payment rails.
Hey Product Hunt 👋 I'm Samson, co-founder and CPO at Intelli. We built this for a reality most customer engagement tools don't build for because they don't understand nor relate to: in emerging markets, WhatsApp is how people buy, ask, and pay. So we built an A customer engagement platform that's WhatsApp-native first, then multichannel across Instagram, Messenger, web chat, and email. What makes it different:
– AI assistants trained on your own data, not a generic bot
– Local payment rails built in: M-Pesa, MoMo, Paystack, Flutterwave
– Broadcast campaigns, lead qualification, and support in one inbox
– Live in about 15 minutes We're an official Meta Tech Provider serving 200+ businesses. We launched on Peerlist on monday this week and it inspired us to come and launch on product hunt too. Would love your honest thoughts and questions. What does your current customer engagement tool get wrong? I'll be here all day.
Running community launches, the WhatsApp-native plus local-rails combo (M-Pesa, Paystack, Flutterwave) is the part most support tools ignore — buyers in emerging markets transact in-thread, not on a separate checkout page. One concrete edge case: when a customer pays via M-Pesa inside a WhatsApp conversation, does the AI assistant receive the payment confirmation as context so it can move the conversation forward or trigger fulfilment, or is payment a siloed step the agent never sees?
Customer support AI is crowded but the multi-channel part is the hard problem - most tools work fine on one channel and fall apart when you mix WhatsApp, email, and live chat in the same conversation thread. What does the handoff look like when the AI can't resolve something? That moment is where most platforms lose customer trust fast.
Congrats on the launch! I love seeing more products built with emerging markets as the default instead of an afterthought. Curious if businesses are using Intelli primarily for customer support, or is WhatsApp increasingly becoming a full commerce channel (sales, payments, and retention) on your platform?
Good approach. Is WhatsApp showing higher AI resolution rates than web chat in your early deployments?
Congrats on shipping. With AI conversations the hard part is rarely the happy path, it's the handoff: knowing when the AI should stop trying and pull in a human before the customer gets frustrated. How does Intelli decide that escalation moment? That line is what makes or breaks trust for the business owner.
Curious how Intelli handles intent signals beyond the words, do you capture any behavioural or emotional cues from conversations? That layer tends to be where leads actually convert or drop off.
About Intelli on Product Hunt
“Convert leads into customers with AI conversations”
Intelli launched on Product Hunt on June 29th, 2026 and earned 109 upvotes and 14 comments, placing #10 on the daily leaderboard. Intelli is a WhatsApp Business API platform for SMBs in emerging markets. Automate customer engagement, run broadcast campaigns, collect payments, and manage support from one place across WhatsApp, web chat, Instagram, Messenger, and email. AI assistants are trained on your own data, with customer journey workflows and local payment rails.
Intelli was featured in Customer Communication (12.7k followers), SaaS (42.8k followers), Artificial Intelligence (472.2k followers) and YouTube (16.9k followers) on Product Hunt. Together, these topics include over 159.8k products, making this a competitive space to launch in.
Who hunted Intelli?
Intelli was hunted by Were Samson Bruno. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Intelli stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Were Samson Bruno
Hey Product Hunt 👋
I'm Samson, co-founder and CPO at Intelli. We built this for a reality most customer engagement tools don't build for because they don't understand nor relate to: in emerging markets, WhatsApp is how people buy, ask, and pay. So we built an A customer engagement platform that's WhatsApp-native first, then multichannel across Instagram, Messenger, web chat, and email.
What makes it different:
– AI assistants trained on your own data, not a generic bot
– Local payment rails built in: M-Pesa, MoMo, Paystack, Flutterwave
– Broadcast campaigns, lead qualification, and support in one inbox
– Live in about 15 minutes
We're an official Meta Tech Provider serving 200+ businesses. We launched on Peerlist on monday this week and it inspired us to come and launch on product hunt too.
Would love your honest thoughts and questions. What does your current customer engagement tool get wrong? I'll be here all day.