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impaction.ai

Analytics for conversational AI products

Analytics
SaaS
Artificial Intelligence

πŸ“Š See real-time conversational data on your personal dashboard πŸ”Ž Search chat data easily with natural language (find sessions where...) πŸ”¬ Analyze subjective data with your Copilot, Columbus πŸ”— Easily link to your data with our SDK πŸ”’ We're SOC II compliant

Top comment

Hello Product Hunt Community! πŸ‘‹ I’m James, the Founder of impaction.ai! πŸ€” Ever wanted to analyze how your users are actually interacting with your LLM-powered conversational products? Perhaps, it was difficult to because everything was in JSON format. πŸ€” Or perhaps, you faced a sea of conversational data between your chat product and users, but did not know where to start looking? We’ve experienced the exact same thing. That’s why we built impaction.ai πŸ™Œ ------ impaction.ai is not just another monitoring and analytics tool. With impaction.ai, you get: βœ… Real-time Dashboard β€” View and monitor your conversational data ingested in real-time βœ… Natural Language Search β€” Search for sessions using everyday language (simply type β€œFind sessions where…”) βœ… Analytics Copilot, Columbus β€” Ask your copilot, Columbus, to analyze and provide actionable insights about your conversational data βœ… Easy Integration with SDK β€” Effortlessly plug us into your system with our straightforward SDK βœ… Data Security & Privacy β€” We’re SOC II compliant, and uphold the highest standards of data privacy. Our vision at impaction.ai is to help you turn raw conversational data into insights that you can use to improve your LLM-powered conversational products. We’re already working on building new features and we’d love the Product Hunt community’s feedback. πŸ› οΈ Cheers! πŸ₯‚

Comment highlights

Do you claim IP rights to chat data we upload to your services? Will you use it to train your models? Saw this in your terms of service: "Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you."

Getting insight from unstructured data is challenging. This product helps business owners to find insight from valuable data they have. Great product.

This is a very interesting product! I'm a mixpanel user myself and could see this working well with traditional analytics tools to provide some broader analytics for the chatbot I'm building now.

We're so excited to build better conversational-AI products with everyone in the Product Hunt community! Our team worked really hard to create an awesome monitoring/analytics experience for LLM-powered conversational products. We're still in the early days of our journey, and we'd love to hear what you think. Thanks everyone for your support :)

Great launch guys! Really cool. Is the data saved in real time or does it take time to show up on my dashboard?

What a fantastic launch! Great idea & execution. Will you also start utilising Product Logs in LLM in the future Product Road Map?

I don't think I've ever seen conversational data analytics like this. Do you have some analytics alternatives?

One thing I've been curious about: Can impaction.ai help identify bottlenecks in chatbot interactions, and perhaps suggest areas where human intervention might be beneficial?

Having used several analytics tools in the past, the natural language search here is unparalleled. But I'd love to hear from the team - are there any plans to introduce predictive analytics to preemptively address chatbot shortcomings?

I love the fact that the platform encourages data-driven decision-making. Our team struggles with this sometimes (because maybe our PM is non-technical). Can impaction help with this?

Incredible features! Real-time data, intuitive search, analytical power, seamless linking, and top-notch security - all in one. Exceptional service! πŸ”πŸ“ŠπŸ”’