Hey PH!
I'm Akash, and I built Foxchat because I got tired of paying Intercom prices just to chat with website visitors.
Foxchat is a live chat widget that lets you reply to website chats directly from Slack. No new dashboard to learn, no per-message fees, setup takes about 5 minutes.
What makes it different:
✔️ Reply from Slack (where you already are).
✔️ AI Assist suggests replies in your Slack threads using Claude.
✔️ Add your docs as a knowledge base so AI replies stay accurate.
✔️ Transparent pricing, no surprise per-resolution charges.
I built this for developers and small teams who want Intercom-level UX without the Intercom-level bill.
Would love your feedback. Happy to answer any questions here!
This is the right product at the right price point. I've run support across 15 countries for a hardware brand — started with Intercom, eventually realized we were paying $300/mo for what 2 people in Slack could handle better.
The real test for tools like this is what happens when your customers and your team aren't in the same timezone or language. A customer writes in at 2am your time, gets no response, and by morning they've already emailed your competitor. Does the AI assist handle that gap — auto-responding in the customer's language, buying time until a human can follow up?
That's the unsexy problem that kills small teams going international. Not features, not pricing — just the 14-hour timezone void where nobody's watching.
The "no per-message fees" line is doing a lot of heavy lifting — that's quietly where Intercom gets expensive for any startup seeing real traction. The knowledge base + Claude combo for AI suggestions is the right architecture too, grounding replies in your actual docs instead of hallucinating support answers. Does it support multiple Slack workspaces or is it strictly one workspace per site?
I love the idea of this -- having troubles connecting though.
If a startup is already using an Intercom alternative like a basic widget or a helpdesk, what are the top 1–2 moments where Foxchat is meaningfully better and worth switching—especially considering migration risk and changing internal habits?
I’ve been analyzing a lot of AI tools recently and the biggest thing I notice is people struggle to compare them properly. Curious how you position this vs the current options.
