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Fluidworks

SaaS onboarding agent that talks , clicks, and guides users

Customer Success
Customer Communication
SaaS

Fluidworks embeds a human-like AI agent inside your SaaS. It talks, clicks through the UI, and guides each user in session, personalizing every journey while boosting activation and cutting support tickets, all with zero code.

Top comment

👋🎉 Hello PH family!

We’re back with Fluidworks v2 🚀, our in-app onboarding agent that lives inside every user session.

Since v1 we’ve welcomed 10 paying customers 🔟 and the agent has navigated 4 000+ calls 📞. Your feedback powered this journey, thank you 🙏✨!

What’s new in v2

• 🎬 In-session guidance: The agent now pops up right inside your product, talking and clicking alongside each user.

• 🎨 Personalized flows: Dynamic questions and voice narration tailor the tour to every persona.

• 🛟 Drop-off rescue: Real-time triggers jump in when a user stalls, keeping them on track.

• ⚡️ One-line install: Paste a single JS snippet and the agent is live in minutes.

We believe every SaaS app will add voice-driven, interactive onboarding in the next 2 to 3 years, and we’re thrilled to help light that path 💡✨.

👉 Give the live demo a spin and tell us what feels magical (or still clunky) 🎙️🖱️. Your comments steer our roadmap, so don’t hold back!

Thanks for the love and support. Together, let’s make onboarding effortless 🤝🌟🚀

Comment highlights

really interesting - how does this compare to an Arcade or like an intercom onboarding?

How does Fluidworks v2 support voice narration — is it pre-recorded, AI-generated, or customizable by the product team?

Congratulations on a cool product!

I can see us using something like this. Voice-guided interfaces are certainly part of the future. That said, could a user use it in a silent mode, hence text responses, but still get the guidance just in case they are in an environment where audio is not fitting?

This is next-level — turning onboarding from static tours into a live, voice-powered walkthrough is genius 🚀 Curious: how deep can the agent’s branching logic go — could it handle role-based flows or multi-step decision trees out of the box?

There are so many products I've used over the years that I wish had this as part of their onboarding workflow!

I saw something like this recently during the OpenAI hackathon — interactive onboarding and user activation. Very excited to see where this goes!

This sounds like a great leap forward in user onboarding! With Fluidworks v2, it seems like you've turned the typical static, uninspiring tours into a dynamic, voice-guided experience that adapts in real time. What do you think sets Fluidworks apart from other onboarding solutions in the market, especially with its real-time guidance and the ability to tailor the experience to individual personas

Fluidworks is such a clever solution — giving every user a personalized, guided experience right inside your product. Love that it clicks, talks, and helps without needing extra code. A powerful way to boost activation and lighten the support load.

This is really good... congrats on the launch jumping right in to try this out!

Great launch @jos_k Can the agent handle complex user flows with multiple steps or branching logic?

Whoa!! The shift from static tooltips to guided, voice led onboarding feels like the right kinda leap.

That JS embed install is super smart!

I'm curious how flexible the voice tone + interaction logic are for different personas and use cases.

Congrats on the launch, @jos_k and team!