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EvidenceBuilder
Generate Shopify chargeback evidence packets in minutes.
Connect your Shopify store and generate a professional chargeback evidence packet in unEvidenceBuilder connects to your Shopify store and automatically builds a complete PDF evidence packet for chargebacks and disputes — order details, fulfillment, tracking, timeline, and a merchant response draft. No copy-pasting, no screenshots.der 2 minutes. Dispute letter, timeline, tracking, and order details — ready to submit.
Hey Product Hunt! 👋
I'm Tiago, and I built EvidenceBuilder after watching Shopify merchants lose chargebacks not because they were wrong — but because they ran out of time to gather the evidence.
**The problem:**
When a customer files a chargeback, you typically have 7–20 days to respond. During that window you have to manually dig through Shopify, find the order, check fulfillment status, grab tracking numbers, confirm delivery, note any refunds, write a coherent response, and upload everything to your payment processor.
It's tedious. It's stressful. And if you run a store with any volume, it's easy to miss the deadline entirely.
**What EvidenceBuilder does:**
1. You connect your Shopify store via OAuth (takes about 30 seconds).
2. You search for the disputed order by order number, email, or customer name.
3. You pick the dispute type (fraudulent, item not received, not as described, credit not processed, or duplicate charge).
4. EvidenceBuilder pulls all the relevant data from Shopify and generates a structured, professional PDF evidence packet — complete with a timeline of events and a suggested dispute response text.
The whole process takes under 5 minutes, compared to 30–60 minutes of manual work.
**Pricing:**
- Free — 2 cases/month (great for trying it out or low-volume stores)
- Starter — $99/month — 25 cases/month
- Pro — $249/month — unlimited cases, multiple stores, priority support
One recovered chargeback usually covers months of the Starter plan.
**What's next:**
- Reminder emails when response deadlines are approaching
- Case outcome tracking (won / lost) with win-rate stats
- Multi-user / team access for agencies
Would love your feedback — especially from anyone who has fought a chargeback before and knows the pain. Happy to answer any questions below!
🔗 https://evidencebuilder.io
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About EvidenceBuilder on Product Hunt
“Generate Shopify chargeback evidence packets in minutes.”
EvidenceBuilder was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #130 on the daily leaderboard. Connect your Shopify store and generate a professional chargeback evidence packet in unEvidenceBuilder connects to your Shopify store and automatically builds a complete PDF evidence packet for chargebacks and disputes — order details, fulfillment, tracking, timeline, and a merchant response draft. No copy-pasting, no screenshots.der 2 minutes. Dispute letter, timeline, tracking, and order details — ready to submit.
EvidenceBuilder was featured in Fintech (47.3k followers), Payments (13.1k followers) and E-Commerce (41.7k followers) on Product Hunt. Together, these topics include over 40.1k products, making this a competitive space to launch in.
Who hunted EvidenceBuilder?
EvidenceBuilder was hunted by Tiago Melo. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how EvidenceBuilder stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Tiago Melo