Enterpret unifies your customer feedback across all data sources and builds adaptive AI models custom to your feedback architecture to accurately extract granular insights.
Three years, countless feedback loops, and a relentless daily grind have brought us here to today...
I am Varun, the Co-founder and CEO of Enterpret, and I am genuinely thrilled and deeply grateful to help launch Enterpret on Product Hunt today.
Having spent nearly a decade in Customer Success at companies like LinkedIn, Amplitude, and Scale AI, collaborating with brilliant teams both internally and across hundreds of customers, one question always puzzled me: “Why can teams pinpoint intricate business and product metrics down to second decimal, but stumble so badly when identifying their top customer pain points?”
After all, who is it that we are building the product and business for?
The core realization was that it wasn’t a lack of effort but a challenge in capability. Creating a reliable system to aggregate and analyze feedback from every corner and to continuously learn and listen to the feedback - be it sales calls, support tickets, user interviews, or social media - is no small feat.
Enter... Enterpret.
It fills our hearts with gratitude to empower some of the best-regarded product organizations on the planet - Canva, Notion, Loom, Apollo.io, Descript, and many more in their quest to:
✅Centralize all their feedback effortlessly.
✅Intuitively grasping customer needs.
✅Unearth insights that shape their product evolution.
This is only the beginning - we’re getting ready to release a few exciting things:
- Product co-pilot (beta): Cut through the noise and get validation, context, and insight whenever and wherever you need it. (https://www.enterpret.com/produc...)
- Synced Audiences: Build a comprehensive understanding of users and accounts across ALL sources along with revenue attribution (https://www.enterpret.com/produc...)
Follow along to stay in touch, and we’d love to hear your feedback on what we’re building!
Get started by visiting here https://www.enterpret.com/enterp... or email me at [email protected]
Regards, and thank you once again for your support.
This is such a welcome launch.
With a lot of breakthroughs in generative technology - especially in LLMs, it has become easier to leave low-quality feedback/ fake reviews that makes extracting meaningful signal for businesses even harder.
In such a scenario, curious to learn how Enterpret handles this complexity.
Enterpret looks like the voice of customer tool I always wanted. Exciting features.
Congrats on launch Enterpret team!
Looks impressive. Will definitely give it a spin :) and give feedback.
Congrats @varun_sharma4 @arnavsharma and the Enterpret team, amazing progress in the last year!
Congratulations Enterpret team on your launch! Consolidating customer feedback from different channels, understanding them, and making product decisions based on that is really challenging. Delighted to see Enterpret tackle this issue head on and simplify the lives of decision makers.
I definitely love your tagline!
"Customer Feedback Analytics
like it was supposed to be!"
For a relatively new company that doesn't have a process in place to gather customer feedback, does enterpret provide tools to setup feedback flows as well?
Looks super neat! Really exciting to see a product that prioritizes + centralizes feedback all in one place! Being able to automate and scale customer feedback reports has always been really challenging so this seems like a great solution!
What an innovative product! What features of Enterpret make it stand out from other customer feedback solutions?
There is so much gold buried in raw customer feedback. Enterpret does all the hard work of synthesising and surfacing what's actually important.
We use Enterpret at Loom to get insights across all social, internal support tooling, public feedback boards, and more. It's magical! Couldn't recommend it enough to everyone who is running a product with lots of user sentiment/feedback all over the place. It's practically impossible to keep on top of the amount of noise in the world today about our products, and Enterpret helps make signal effortless.
Huge fan of @varun_enterpret and making it easier for businesses to learn more about what customers want and help businesses build better products!
That's actually a very good product though, especially for a company like us, a mid level company. As a founder of company I can't keep an eye on every customer pain points. I'm wondering how it can be integrated on social media?
